HR Manager

Red Deer Resort & Casino is home to one of Central Alberta’s largest hospitality destinations. Featuring a hotel, conference centre, restaurants, and a full-service casino, we serve thousands of guests each month. Our team is committed to delivering exceptional experiences while fostering a workplace built on professionalism, accountability, and respect.

About the Role 

Serve as the on-site HR Business Partner to Resort & Casino leadership, providing hands-on HR leadership with a focus on employee relations, workforce effectiveness, and regulatory compliance in a fast-paced hospitality and gaming environment.

Key Responsibilities

• Act as a trusted HR Business Partner to GMs and operational leaders, aligning people strategies with business needs.


• Lead recruitment, onboarding, and retention strategies for Resort & Casino.


• Partner with GMs on workforce planning, scheduling, and employee relations.


• Oversee property-specific HR staff, providing coaching and direction.


• Ensure compliance with gaming regulations, hospitality standards, and employment law.


• Support investigations, grievances, and conflict resolution.


• Foster employee engagement, recognition, and training initiatives.


• Provide expert guidance on employee relations, including investigations, grievances, and conflict resolution.


• Partner with leaders on workforce planning, scheduling, and performance management.


• Ensure compliance with AGLC requirements, employment legislation, and hospitality standards.


• Drive employee engagement, recognition, and training initiatives aligned to operational priorities.

What Does Success Look Like

• Resort & Casino leaders feel supported and equipped with HR tools.


• HR staff provide consistent, reliable service.


• Recruitment and retention improve for high-turnover roles.


• Employee relations issues are resolved fairly and quickly.


• HR practices align with both Resort & Casino policies and industry standards.

Growth Path / Opportunities

• Progression into a Senior HR leadership role across OBIC.


• Development in specialized areas (labour relations, hospitality HR, compliance).


• Broader exposure to governance and corporate HR strategy.

Qualifications

• Diploma or degree in HR, Business, or Hospitality.


• 5+ years of HR experience, with exposure to hospitality or gaming preferred.


• Strong leadership and coaching experience.


• Knowledge of Alberta Employment Standards and industry-specific (AGLC) requirements.