Human Resources Business Partner

The HR Business Partner position provides comprehensive administrative and operational support to the Canada HR function. This role is responsible for executing a broad range of transactional and administrative HR activities spanning benefits, pension, payroll coordination, recruitment, administration, health and safety, compliance, and employee engagement. The incumbent works cross-functionally with internal teams including AskHR, Payroll, IT, Accounts Payable, Benefits, Pension, and Service Administration to ensure consistent, responsive HR service delivery across all Canadian operations.

This is a 5 days per week onsite role, requiring employees to work from our Mississauga, ON office.

RESPONSIBILITIES

• The HR Business Partner plays a key supporting role in recruiting and onboarding activities, Assisting HR with full cycle recruitment including – workflows, offer letter, background checks, onboarding, orientation etc.


• Administer benefits and pension enrollment, renewal adjustments, merit-based salary and demographic updates, and HCSA updates and year-end adjustments. 


• Draft and coordinate services Technician level progression exams, create promotion letters, salary adjustment letters, and non-compensation update communications.


• Process HR related invoices with Accounts Payable and coordinate payroll updates.


• Coordinate bi-weekly payroll updates, including Records of Employment (ROE) and year-end payroll tasks. 


• Performing administrative tasks and case tracking for short-term/long term disability claims and administering paternity, parental, WCB, and leave-without-pay processes.


• Support Health & Safety compliance through administrative tasks and documentation. Coordinate periodic First Aid/CPR certification and recertification for employees.


• Coordinate with the Service Administration team on compliance questionnaires.


• Managing seniority and vacation updates in coordination with AskHR.


• Liaising with the Sales Compensation Administration team for commission communication and updates. Providing translation assistance for policies, sales compensation documents, and compliance materials.


• Coordinating and supporting employee engagement initiatives and events.


• Performing office maintenance administration and coordination tasks.


• Assisting with office relocation administration and related tasks.


• Assisting in providing periodic reports.


• Other duties as assigned by the management.

QUALIFICATIONS

• Associate’s degree (or equivalent combination of education and experience)


• Minimum of 3 years of work experience required. 


• Excellent communication skills, both written and verbal. Bilingual in English and French preferred. 


• Excellent customer service, organizational, and analytical skills.


• Ability to work and multi-task in a fast-paced environment. 


• Working knowledge of Canadian employment standards, provincial labour legislation, and HR best practices.


• Strong organizational skills with the ability to manage multiple priorities and deadlines.


• High attention to detail and accuracy in data entry, documentation, and record-keeping.


• Proficiency in HRIS systems (Oracle HCM preferred), Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint).


• Effective written and verbal communication skills in English; French language proficiency is an asset.


• Ability to handle confidential information with discretion and professionalism.


• Strong interpersonal skills with a service-oriented mindset.

PHYSICAL & ENVIRONMENTAL DEMANDS

• Standard office environment.