IAM Administrator

Position Overview

We are looking for an Identity and Access Management (IAM) Administrator to join our Cybersecurity team. In this role, you will administer and maintain user identity and authentication systems while helping ensure secure, compliant access to systems and data across the organization.

You will support daily IAM operations, resolve identity and access issues, integrate applications into the IAM environment, and improve identity lifecycle processes. This is an opportunity to join a collaborative and improvement-focused team where curiosity, initiative, innovation, and strong problem-solving skills are valued.

Responsibilities

• Maintain the IAM architecture by responding to service requests, project activities, incidents, and ad hoc access needs


• Troubleshoot and resolve identity, authentication, application access, MFA, and privileged-access issues


• Deploy and integrate new applications, tools, and systems into the existing IAM environment in collaboration with application and infrastructure teams


• Audit and enforce access-control policies, role-based access controls, least-privilege principles, and Privileged Access Management programs


• Implement and maintain IAM automation, processes, and workflows


• Support user onboarding, offboarding, account management, tokens, and identity lifecycle activities


• Monitor and maintain multi-factor authentication processes


• Assess, harmonize, optimize, and manage identity systems, directories, and access policies across the organization


• Participate in IAM integrations for newly acquired entities while identifying and addressing identity-related risks


• Produce IAM reports and real-time dashboards to support business needs


• Collaborate with Cybersecurity, IT, HR, and business units to streamline identity lifecycle processes


• Support IAM-related risk assessments, threat modelling, security audits, penetration tests, and vulnerability assessments


• Conduct access reviews, audits, and compliance assessments


• Maintain documentation for IAM processes, configurations, and workflows


• Evaluate IAM tools and technologies that support evolving enterprise requirements


• Stay current with emerging IAM trends, technologies, and security threats

Qualifications

• Post-secondary degree in Information Technology, Networking, Cybersecurity, or a related field


• 3+ years of experience in Cybersecurity, although candidates with a strong IAM foundation and the ability to develop within the role may also be considered


• 3+ years of experience with Active Directory and IAM solutions


• Hands-on experience with Microsoft Entra or a comparable IAM platform such as Okta, SailPoint, CyberArk, or a similar solution


• Experience with IAM program implementation and operations


• Experience with identity and authentication processes, including access management, MFA, onboarding, offboarding, and troubleshooting


• Experience with IAM-focused incident response


• Experience implementing IAM solutions in a hybrid-cloud environment


• Practical interest in or exposure to AI-enabled tools within IAM, Cybersecurity, or process improvement is an asset


• Effective verbal and written communication skills with the ability to communicate with technical and non-technical audiences


• Ability to collaborate effectively across technical teams, business units, and organizational functions


• Curiosity, initiative, and a demonstrated interest in improving processes and operational outcomes

Additional Requirements

• This role requires eligibility to obtain and maintain a Canadian Government Security Clearance at the Secret Level (II)


• Experience in a medium-to-large enterprise environment is preferred


• Experience integrating HR systems and supporting identity lifecycle processes is an asset


• Experience supporting contractors, temporary workers, or multiple worker populations is an asset


• Exposure to PAM, RBAC, least privilege, SSO, MFA, access reviews, audits, or compliance assessments is an asset


• Knowledge of security compliance frameworks such as NIST or ISO is an asset


• Security or IAM-related vendor certifications are an asset


• Ability to work effectively under pressure while maintaining attention to security and service


• Ability to participate in occasional planned after-hours implementations or escalated incident support

Compensation

$80,000 to $90,000CAD annually.

Position Type

We have 1 full-time, permanent position available.

Job Title: IAM Administrator

Requisition Number: 2626

Date: October 13, 2026

Location 1: Ottawa, Ontario

Location 2: Canada

Remote: Yes

Business Unit: Shared Services

Department: Cyber Security

Job Type: Full-time

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