Industry Training Program Support

Canadian Avalanche Association based in Revelstoke, BC 

The Canadian Avalanche Association is looking for to fill the Industry Training Program (ITP) Support position at our office based in Revelstoke, B.C. This is a part-time seasonal role that is perfect for someone who values lifestyle while still enjoying a diverse and engaging work environment. 
 

Who We Are 
 

The Canadian Avalanche Association (CAA) serves Canada’s avalanche community. Among our services, the CAA delivers a comprehensive array of training for avalanche professionals through our Industry Training Program. This program prepares workers to be responsible for avalanche safety in industries such as ski areas, highway operations, railways, mines, and guiding. In order to assist industries and operational staff with this challenge, the CAA has developed a training program with exceptionally high standards. 
 

What's the Job? 

The Industry Training Program Support position helps behind the scenes of what many consider the best avalanche training program in the world. The ITP Support role will collaborate with Student Services and Logistics staff to help ensure course communication and logistics needs are met. This individual acts as a point of contact for students on ITP courses, facilitates online registration, carries out pre and post course communication, issue refunds and/ or switches. They actively work to ensure all courses are filled in case of cancellation. This individual will also help coordinate the delivery of comprehensive equipment packages to all Industry Training Program courses. They will assist Logistics staff to ensure inventory, maintenance and tracking of course equipment is upheld. This highly organized individual is a vital part of the CAA team and the part-time nature of this position lends itself to a healthy work/life balance. 

Required Qualifications      

• Superior customer service experience  
• High proficiency in MS Office applications, specifically Word, Excel, Sharepoint and Outlook
• Experience in a team environment, multi-tasking, administration, and financial management 
• Exceptional verbal and written communication skills  
• Strong interpersonal and collaborative skills 
• Self motivated while working independently with minimal supervision 
• Superior organizational skills 
• Ability to set priorities, handle multiple tasks, manage complex logistics, and pay attention to detail 
• Clear criminal background check 

Desired Qualifications:  

• Post-secondary education or equivalent 
• Able to work in a stressful and demanding environment  
• Knowledge of avalanche safety issues and needs  
• Familiarity with current CAA Industry Training Program courses 
• CAA Avalanche Operations Level 1  
• CAA Member in good standing

This is a part-time, seasonal position from October 14th 2025 - April 3rd, 2026.  Approximately 12-18 hours per week. 3 days per week.   

Wage range: $23-27 per hour based on experience 

Applications accepted August 21st- September 10th