Infrastructure Engineer

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

We succeed together

We embrace progress

We care big

We create space

To join our remote-first, engage from anywhere team, visit getcaret.com/careers.

The role

As and Infrastructure Engineer you are ready to take your career from hands-on support to automation, infrastructure-as-code, security, and design.

Infrastructure Engineers will be responsible for the virtualization layer, OS support and diagnostics, networking layer, storage layer, security and patching, monitoring and logging, backup solutions, disaster recovery planning, and automation.

Resources will be primarily on-premises based with a small mix of AWS/Azure cloud resource management.

Responsibilities

• Building, maintaining and supporting the virtualization environment through infrastructure-as-code, scripting, and automation methods.
• Monitoring and logging of the various infrastructure and network components to provide a reliable environment for our clients.
• Provide backup and retention of critical client data and system components.
• Work with client onboarding and client success managers to define, build, and deliver environments suited to the client needs.
• Design, implement, support all networking related components including but not limited to, switches, routers, firewalls, VPN, iSCSI, for both on-premises and cloud networks.
• Security planning, execution and monitoring including but not limited to, intrusion detection and prevention, OS and application patching, user access monitoring and troubleshooting, Active Directory Users and Groups, Azure AD, and malware remediation.
• Working with senior leadership and team members for ongoing and new projects using proven project management processes and practices.
• Participate in the on-call rotation.
• Other duties as assigned.

• Proficient in comprehending the system architecture and the interplay between diverse services, such as servers, databases, APIs, load balancers, firewalls, networking, SAN, and other related components that comprise the delivery of the service.
• Design, implement and own automation to reduce future manual work for projects and tasks using proven scripting practices.
• Proficient in backup processes, including VM snapshots, OS level, SAN snapshots, and related applications.
• Proficient in use of state management systems, i.e., Ansible or Terraform.
• Proficient with Active Directory Users and Computers, and Azure AD.
• Advanced understanding of code management repositories.
• Self-autonomy: able to own and deliver projects through planning, design, execution, and completion and defining projects for Jr. Engineers.
• Ability to troubleshoot and resolve complex issues in a timely manner.
• Strong project planning, ownership, communication, and collaboration skills to work with cross-functional teams.
• Willingness to level up and train Jr. Engineer colleagues on technology and best practices.

• Flexible PTO
• Certification(s) reimbursement
• Summer Fridays
• No meeting Fridays
• Extended Medical, Dental, Paid Sick Days, Vision, Life Insurance, and Disability Leave Coverage

Equal Employment Opportunity: CARET is an Equal Opportunity, Affirmative Action Employer.

The compensation information below is provided in compliance with job posting disclosure requirements.

Pay range: $110,000 - $130,000. Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operations business needs.

Depending on the position, compensation may also include commission, bonuses, etc. Potential for bonuses is based on company performance and potential for merit increases is based on performance.

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