Inside Sales Consultant

Inside Sales Consultant – Drive Growth for Canada’s Most Trusted Moving Brand

Location: Vancouver, BC (Fully On-site)
Type: Full-time, Permanent
Compensation: On-Target Earnings (OTE): $55,000–$65,000

About Ferguson Moving & Storage

At Ferguson Moving & Storage, we don’t just lift boxes, we lift expectations! With over a century of trust, we’re expanding across Canada and a reputation as Canada’s most premium, trusted moving brand.

Our promise is simple: We Lift Expectations.

We’re looking for a driven Inside Sales Consultant who thrives in a fast-paced, performance-driven environment and is ready to turn inbound opportunities into booked revenue while delivering an exceptional customer experience.

What You’ll Do

This is a high-impact, sales-focused role where customer experience meets revenue generation. You’ll own the full sales cycle, from first contact to booked move, ensuring accuracy, efficiency, and satisfaction at every step.

You will:

• Convert inbound inquiries (calls, web forms, emails, quote requests) into booked moves


• Conduct discovery and virtual consultations to assess customer needs and recommend solutions


• Execute outbound follow-ups and cold outreach to generate and re-engage leads


• Build detailed move inventories, estimate job size, and ensure accurate pricing


• Independently determine pricing for drops and develop plans for executing moves
  


• Set up jobs accurately in the system, ensuring contracts and logistics are complete


• Act as the primary point of contact for customers throughout the pre- and post-move process


• Collaborate with Operations to ensure smooth execution of booked jobs


• Handle customer inquiries and resolve minor issues professionally


• Process payments and maintain accurate records of all sales activities

What Success Looks Like

• High quote-to-booking conversion rates


• Consistently hitting activity and revenue targets


• Minimal lead slippage through proactive follow-ups


• Accurate job setups with strong customer satisfaction


• Strong individual contribution to branch revenue growth

What You Bring

• Proven experience in sales, customer service, or a similar client-facing role


• Strong communication and relationship-building skills


• Ability to manage multiple leads and priorities in a fast-paced environment


• Confidence in decision-making, especially around pricing and planning


• Detail-oriented with strong organizational skills


• Comfortable using CRM systems, phone, and video sales tools


• Self-motivated, competitive, and results-driven

Why You’ll Love It Here

• High earning potential: Performance-based commission structure with uncapped upside


• Career growth: Clear path into senior sales or leadership roles as we expand nationally


• High-impact role: Direct influence on revenue and customer experience


• Structured environment: Clear KPIs, expectations, and support to help you succeed


• Team culture: Work alongside a driven, supportive team focused on excellence


• Perks & benefits: Health & dental, paid time off, and on-site parking

Ready to Lift Expectations?

If you’re ready to take ownership of your pipeline, close deals, and grow your career with one of Canada’s most trusted home service brands, we’d love to meet you!

Apply today and be part of Ferguson Moving & Storage’s next phase of growth.