Inside Sales Representative

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

What's in It for You?

• Regular business hours Monday to Friday
• Comprehensive benefits with premiums fully paid for by the company for the "Core" package starting the first day of employment
• Career development and training opportunities
• Life insurance, disability and wellness program
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and a day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What You Will Do

Sales & Customer Experience

• Provide customers with professional, approachable and informative service on all products (plumbing, lighting and HVAC/R)
• Identify customer needs and provide a consultative, solution-based service
• Collaborate on design planning with creative and tailored recommendations for contractors and customers
• Respond to all customer inquiries promptly in person, by phone or email, and action new opportunities
• Resolve all concerns and issues in a timely and professional manner
• Develop quotations, process sales orders, manage deliveries and returns
• Enter quotations and orders into the system accurately and in a timely manner
• Provide customers with accurate pricing, inventory and delivery information
• Prepare quotations and process orders on behalf of outside sales staff
• Achieve sales targets and objectives as set out by Management by promoting and upselling products
• Build and maintain relationships with new and existing customers with the intention of cultivating additional business
• Verify all items are available for the customer as ordered and scheduled
• Take initiative to maintain stock of the counter area as needed
• Offer help and assistance on counter or warehouse where required
• Adhere to company safety policies and regulations

What You Will Bring

• Previous retail or inside sales experience required
• A flair for design or design background is preferred
• High level of commitment to exceptional customer service
• Excellent problem solving, interpersonal and communication skills
• Self-motivated team player capable of managing multiple priorities in a rapidly changing environment
• Professional demeanor and presentation
• Computer proficiency an asset
• Ability to work both individually and in a team environment
• Knowledge of the plumbing, lighting or HVAC/R industry an asset
• Post-secondary education in Business or a related program preferred

Salary range - $55,000 - $60,000

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications. 

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.