Inside Sales Representative

Russel Metals is one of the largest metals distribution companies in North America, with a growing focus on value-added processing.  It carries on business in three segments: metals service centers, energy field stores and steel distributors. Its network of metals service centers carries an extensive line of metal products in a wide range of sizes, shapes and specifications, including carbon hot rolled and cold finished steel, pipe and tubular products, stainless steel, aluminum and other non-ferrous specialty metals.  Its energy field stores carry a specialized product line focused on the needs of energy industry customers. Its steel distributors operations act as master distributors selling steel in large volumes to other steel service centers and large equipment manufacturers mainly on an "as is" basis. For a more detailed look into the Nanaimo facility visit our YouTube channel https://www.youtube.com/watch?v=uNjqZjPldXk 

Reasons to Join Our Team!  

• Competitive base salary


• Profit-sharing plan


• Benefits program


• Pension plan


• Development and Growth Opportunities


• Various incentive and recognition programs


• Bonuses

Russel Metals Inc. is seeking a motivated, customer-focused individual to join our team as an Inside Sales Representative in Nanaimo, BC. This is a full-time, permanent opportunity.

Branch Address:1950 East Wellington Road, V9S 5V2 Canada 

Roles and Responsibilities:  

• Grow the revenues and the profits in accordance with the business plan.


• Identify and maximize all sales and market development opportunities.


• Ensure outstanding customer service is provided by developing rapport and strengthening relationships with all customers.


• Monitor, evaluate, and make recommendations with respect to lost sales opportunities to continually improve upon sales results.


• Effective communication and negotiation skills in dealing with external and internal customers.


• Liaise with purchasing department to ensure sufficient product is available to meet customer demand.


• Identify slow moving products to establish targets for reduction.


• Ensure processing sales productivity and gross margin continually improves by developing relationships to meet customer’s tolerances, deliveries, and quality.

You and Your Experience:  

• All levels of experience will be considered!


• Hands on Training Provided!


• Outgoing personality with excellent communication skills. Ability to communicate professionally and effectively with individuals from all levels of a company.


• Experience moving contracts and programs throughout all levels of a company would be considered an asset


• Experience with Microsoft Office applications including Excel, Word, and Outlook.


• Experience within a fast-paced environment, managing competing priorities and time managing within that environment


• Post-secondary schooling will be considered an asset

We are an organization that is committed to the principles of Employment Equity which includes maintaining a fair, equitable and diverse workforce. All qualified candidates are encouraged to apply.