Inside Sales Specialist

Description

Inside Technical Sales Representative

Our client is searching for an Inside Sales Representative to join their team. This role will be responsible for positioning prospects and qualify new sales leads, work inside sales opportunities through the technical sales process, assist members of the outside sales team to meet current customers’ needs and hand off leads as appropriate. A successful candidate will demonstrate a high degree of detail, strong work ethic and passion in their sales activity.

Your success will be defined by your ability to:

Demonstrate awareness of company, branch, and territory targets and strategies

Identify and relay customer opportunities, issues and concerns

Respond to inbound leads, qualify those leads, and move them through the sales process

Build customer relationships

Execute quotation follow-up as well as maintaining and updating the sales quotation log in the CRM software

Be responsible for being familiar with product availability, use, application, benefits, and pricing structures

Follow product/supply checklists for each customer’s job, identify sales opportunities, and sell additional products and supplies

Coordinate communication and activities with the Outside Sales Team

Close sales and achieve sales goals

Provide support to the Outside Sales Teams by maintaining and expanding the database of prospects

Gather appropriate process information from the client

Develop a detailed knowledge of all relevant products and applications

Pricing within company guidelines

Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin

Discover and develop solutions to customer problems and requirements by learning and understanding current products.

Your strengths include:

5+ years of customer service and inside sales in mechanical and industrial fields

Attention to detail and accuracy is critical

Superior interpersonal skills with a high degree of organization

Willingness to grow and improve upon previous technical knowledge

Ability to work both independently and as part of a team

Excellent time management, decision making, resolution and creative thinking skills

Proven ability to successfully multi-task with shifting priorities

Experience with Microsoft Office Suite

Professional phone presence and excellent communication skills