Inside Sales Supervisor

The Opportunity

Provide leadership to his/her team of inside sales representatives by ensuring the pre-established sales goals and targets are attained.

The Role

• Manage the performance of the team, providing coaching, training and development


• Process daily inquiries for sales quotations, quote customers on products using the Pricing Matrixes and then enter quotes in quote log.


• Enter and expedite customer sales orders when necessary.


• Research products for the outside sales department and make suggestions for purchase.


• Attend monthly sales meeting with outside sales.


• Analyze sales results for the inside sales team.


• Negotiate pricing or adjust price if required to remain competitive.


• Provide technical support when required to inside, outside sales teams and customer.


• Resolve escalated customer/supplier issues and computer problems.


• Purchase products for customer from suppliers.


• Search the inventory levels at various suppliers in the United States using an internet-based application if the customer requires an emergency product order.


• Assist with internal audits of the department as required.


• Assess quotes provided and the margins of the products in the quotes with employees, providing suggestions for improvement or an increase in margin.


• Prepare sales training for employees (lunch and learn, etc.).


• Ensure that Wajax ISO Standards for the region are updated and maintained on an annual basis.

The Candidate

Education: Post-secondary education from a technical college, trade school or university

Work Experience: Minimum of 5 years related experience in a sales support role in an industrial field with 3 years in a supervisory capacity

Knowledge:  knowledge of industrial components

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.


• Wajax led e-learning, and product training through industry leading manufacturers.


• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.


• Recognition program where points are earned for merchandise or gift certificates, plus cash awards.


• Company matched pension plan


• Award-Winning Health and Wellness Program

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.

\\ Together we get more done.