Intake Worker - Headingley

ADVERTISEMENT # 2425-5

NATIONAL OCCUPATION CODE 42201

POSITION TYPE FULL-TIME

Under the supervision of the Jordan’s Principle Program Director, the Intake Worker will be responsible to support the coordination of intake for all Off-Reserve requests for the Dakota Ojibway Tribal Council (DOTC) geographical area; complete Intake forms, gather relevant information and assisting in assigning to Off Reserve Case Manager for follow up.

KEY RESPONSIBILITIES:

• Complete intake through telephone or in-person to confirm eligibility and determine appropriate services based on needs of the child.


• Communicate to family the next steps are to assign to a case manager to navigate and assist with receiving services.


• Provide navigation services with a cultural safety and humility lens, using a trauma-informed and culturally competent approach.


• Understands the importance of working with First Nations protocols in order to make children and families comfortable with their interaction with the health care system.


• Build strong relationships and partnerships with front line health care and child care workers, and works with a variety of health care and child care professionals, including but not limited to nurses, speech pathologists, dental, occupational therapists, CFS Agencies, school personal, etc.


• Provide feedback into the development of the DOHS Off-Reserve Intake Process.


• Keep up to date monthly stats on intakes and referrals.


• Conduct intake interviews with clients and liaison with case managers.


• Respond to client inquiries when necessary.

QUALIFICATIONS: (including, but not limited to)

• High School Diploma; Post-Secondary Diploma in related field preferred.


• Minimum two years’ experience in Social Services or health field.


• Must be highly organized, punctual, and reliable.


• Must be sensitive and responsive in all interactions with vulnerable clients.


• Proficient in Microsoft Office programs and Apple Products.


• Knowledge of relevant legislation such as CFS Act, Vulnerable Persons Legislation.


• Ability to work independently.


• Good organizational, time management and prioritizing skills.

CONDITIONS OF EMPLOYMENT:

• Valid Manitoba Driver’s License.


• Current Criminal Records/Vulnerable and Child Abuse & Adult Abuse Registry Checks.


• Access to a reliable vehicle.

Please send a cover letter and a resume to [email protected].
This job advertisement has been provided by an external employer/partner. (CAHRD) Centre for Aboriginal Human Resource Development is not responsible for the content's accuracy, authenticity, or reliability.