Intelligence Designer

Encore
Travel is becoming the intelligence company that scales care. Our goal isn't to
automate away what's human, but to use technology to strengthen the
relationships we create and maintain. That starts with data. Lots of it.

 Our team transforms disconnected
information into trusted intelligence. We build the APIs, data models, semantic
layer, analytics, and tooling that power our people and our AI agents. Every
system we create helps someone make a better decision, serve a customer more
thoughtfully, or uncover a signal that would otherwise be missed.

 You'll learn how our company works,
how our customers think, and which signals matter most. You'll develop the
confidence to challenge weak assumptions, surface meaningful insights, and
build systems that help people focus on what they do best: caring for other
people.

 AI is the medium. Data is the foundation.
Better relationships are the outcome.

What
You'll Do

Make
the data earn its keep.

Ready, reliable, and available are
a standard you enforce daily: catching small errors before they compound, and
sharpening your checks every time a new source enters the mix.

 Design
the connective tissue.

You'll build and extend the APIs,
tables, models, and contracts that let disparate systems speak one language. A
strong semantic layer is what separates insight people act on from insight
people ignore, and you'll keep growing it as the business does.

 Give the
agents a memory worth having.

You'll decide exactly what belongs
in a long -lived agent's context window, so it can carry a thread from three
weeks ago as precisely as one from this morning. This discipline is new enough
that you'll help shape what doing it well actually looks like.

 Pursue the
question nobody assigned you.

You'll move into corners of the
business that aren't technically yours, start conversations because the answer
matters, and come back with context that changes how something gets built.

Trust your own
read, and defend it.

You'll build the judgment to know
when a number looks right but isn't, and the standing to say so, even to people
who've been doing this far longer than you.

Rebuild it
better, on purpose.

What you ship this quarter is the
foundation for what you ship next. Every iteration is a chance to sharpen the
craft, not a box to check once and move past.

Requirements

What You Bring

Required

• Early in your career (roughly
  0 to 3 years), with real systems thinking and a bias toward building
  rather than waiting for a perfect brief
  
• Comfortable starting
  conversations across teams and asking questions until things actually click
  
• Meaningful hands -on exposure
  to data work: analytics, dashboards, applied projects, or independent
  builds
  
• Demonstrated ability to take a
  vision from someone else and turn it into something real, without needing
  every step defined in advance
  
• Clear, confident communication
  with technical and non -technical colleagues alike
  

An asset

• A path here that didn't run
  through a traditional engineering degree, paired with real curiosity about
  how systems work under the hood
  
• Working familiarity with APIs,
  semantic layers, or how AI agents consume and act on data
  
• Experience turning messy,
  disconnected information into something a team can trust immediately
  

The instinct to go figure it out matters
more here than any single line on a résumé.

​

Who
Thrives Here

If someone can
hand you a vision and trust you to make it real. You refine ideas, build what's
needed, and continuously improve it. You'll be at the centre of our
computational heartbeat, working across the entire business rather than inside
a single domain.