Intermediate Application Engineer

Come work with us!

Pleora is the leader in real-time connectivity for industrial automation, security & defense, and medical imaging applications with 25 years of expertise in vision applications with our growing global team. Our hardware and software solutions are built for performance, enabling low-latency, real-time video and data transport in 1000s of unique systems.

Summary

In this position, you will be focused on ensuring excellent technical service during the post-sales phase, through engagement with end-user customers, machine vision application developers, camera and sensors designers, system integrators, and distributors as well as internal teams, and build, test, and deploy Pleora Connectivity solutions. Reporting to the Manager, Application Engineering, you will work with the full range of Pleora’s video interface products on multiple platforms (Windows, Linux, ARM, Mac OS-x), and use your software skills to review, debug, and develop sample code for customers.  You’ll collaborate with the application engineering and product development teams – widely regarded as the experts in video interface technologies – and work directly with our global customer base of designers, systems integrators, and manufacturers to help solve their problems.  Based on your work with our customers, you may also provide input into potential future products and features.  A more detailed list of job duties is noted below.

What you do

• Draw out the key issues from customers, distil the details into focused summaries and communicate information to the appropriate individual


• Perform troubleshooting and root cause analysis 


• Establish potential alternate solutions and various test setups


• Explain complex system behaviors to those not intimately familiar with the product


• Previous experience of working with solutions in the IoT, industrial/machine vision, medical imaging, and military imaging industries is an asset


• Previous experience working with embedded software/firmware (FPGA, DSP, etc.)


• Basics of the hardware design, development, and testing of physical components and systems


• Develop demo application based on Pleora’s eBUS SDK & eBUS Studio


• Have familiarity in some of the following:
  
  
  
  • Software development – C, C++, .NET, scripting languages (Python), in Windows and/or Linux
  
  
  • Software development based on open APIs
  
  
  • Low-level configuration of PC system internals including drivers
  
  
  • Setting up and troubleshooting small IP networks
  
  
  • Video streaming/compression technologies
  
  
  
  

What you need

• Graduate from a post-secondary program in Computer Science, Systems or Electrical Engineering or equivalent


• 3+ years practical experience performing in a similar role is preferred


• Keen to learn new technologies


• Demonstrated tact and diplomacy competencies that can be applied to customer interactions


• Effective written and strong verbal communication skills


• Team orientation to work assignments
  

Why work at Pleora?

• We trust our team – you bring the expertise and drive, we give you the freedom to explore and innovate


• Excellent work-life balance – and we mean it!


• We offer a diverse and inclusive workplace, in a fast-paced environment without “red tape” – giving you the opportunity to contribute your ideas and make a real contribution to our success.


• Pleora provides a wide range of employee wellbeing initiatives which include:
  
  
  
  • $100 annual "healthy living" reimbursement
  
  
  • Comprehensive benefits plan (medical, dental, HCSA, etc.)
  
  
  • Employee assistance program 
  
  
  
  

• We offer competitive vacation, pay, and benefits such as:
  
  
  
  • Competitive market salary
  
  
  • Annual company performance bonus
  
  
  • RRSP contribution matching
  
  
  • Employee recognition programs
  
  
  • Referral program for new hires
  
  
  
  

This role requires up to 25% travel.

At Pleora we are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We seek to recruit the best and most talented people for the job and will provide reasonable accommodation to persons with disabilities to allow you to participate in the recruitment process, upon request.