Internal Communication Coordinator

Internal Communication Coordinator

Vancouver, BC

Onsite- Permanent Full-Time

Reference Number: CAN-BC-NO-167-091024

SUMMARY

Doman Building Materials is an exciting place to work as an Internal Communication Coordinator. We are excited to add to our Human Resources team based in Vancouver. Reporting to the Human Resources Manager, the Internal Communication Coordinator will manage and maintain Doman’s internal training content and e-learning platform. Operating in every province, except P.E.I., this role provides an opportunity to work with Managers and Subject Matter Experts (SMEs) in multiple provinces.

As a member of a 14-person Human Resources department, you will be an integral part of the creation, administration, and management of our training content and internal platforms.

ABOUT YOU

You are able to build and maintain relationships with Managers and SMEs. You are confident in your writing skills and comfortable with technology and digital platforms. You enjoy working in a collaborative environment and are can swiftly address shifting priorities across multiple projects.

EXPECTED CONTRIBUTIONS

• Collaborate with SMEs throughout the organization from distribution, manufacturing and the corporate office.
• Create written content such as, SOPs, how to and step by step guides for eLearning and training.
• Assist with uploading and maintaining training materials on the Learning Management System (LMS), ensuring content is accessible and current.
• Monitor and respond to LMS support requests, ensuring timely resolution.
• Manage, maintain, and update content on the company Careers page and related social media sites.
• Contribute to the re-design of the company Intranet and maintain departmental pages.
• Assist Human Resources activities for the employee training lifecycle as needed.
• Assist with projects as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• 2 or more years of experience in communications
• Experience writing training content (non-technical).
• Experience supporting or managing an LMS and managing a company intranet is an asset.
• Strong written communication skills.
• Demonstrated ability to maintain a high degree of confidentiality, professionalism, and diplomacy.
• Ability to work in a fast-paced environment while juggling multiple priorities.
• Strong relationship-building skills, and communication skills.
• Ability to take ownership of duties and responsibilities.
• Bilingual (French and English) is an asset.

EDUCATION

• Post-secondary diploma or degree in Communications, Business Writing or English

COMPENSATION AND BENEFITS

• The typical hiring range for this position is $65,000 - $80,000 annually. The base pay offered is based on geographical location and may vary depending on the applicant’s job-related knowledge, skills, experience, and internal equity. Similar positions located in other geographical locations may not necessarily receive the same salary range. The compensation information is an estimate and provided to meet with applicable provincial Pay Transparency legislation.

As part of our total rewards offering, permanent employees in this position may be eligible for:

• Annual incentive plan based on company performance.
• Group pension plan with employer-matching contributions
• Health benefits
• Purchase Doman Building Materials Group Ltd. stock at a discounted price

OTHER WORK-RELATED BENEFITS

• Fitness reimbursement
• Commuting expense reimbursement: 100% transit and 50% parking costs
• Education reimbursement
• Professional Development reimbursement
• Scholarships for children
• Discounts on product purchases
• Great opportunity for complimentary sports event tickets and concerts
• Employee referral bonus
• Annual Service Awards

EMPLOYMENT STATUS:

• Permanent, full-time

HOURS OF WORK

• Monday through Friday
• 8:00 am – 4:30 pm

 INTERVIEW PROCESS:  Selected candidates will be asked to provide samples of their work.

 Work Location: Downtown Vancouver (close to Skytrain stations)

Doman welcomes and encourages applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.

Applicants must be legally entitled to work in Canada without sponsorship.

We thank you for your interest; however, only those selected for an interview will be contacted.