ITECH - Senior Systems Administrator

Posted Friday, October 6, 2023 at 4:00 AM

Haventree Bank is a private Canadian Schedule 1 bank specializing in alternative mortgage programs and insured GIC deposits. We help hardworking Canadians from coast-to-coast achieve homeownership by offering flexible mortgage solutions. Our insured GIC deposits offer competitive rates and are available through a variety of wealth management platforms.

About Haventree Bank

Headquartered in Toronto, Ontario, Haventree Bank (Haventree) is a mission driven alternative mortgage lender. The name Haventree is representative of the bank’s mission to help its customers find a place of refuge and to lay down new roots for the future. Haventree exists to be a catalyst of financial security and upward mobility for Canadians who are underserved by the traditional financial system.

Position Summary:

Headquartered in Toronto, Ontario, Haventree Bank (Haventree) is a mission driven alternative mortgage lender. The name Haventree is representative of the bank’s mission to help its customers find a place of refuge and to lay down new roots for the future. Haventree exists to be a catalyst of financial security and upward mobility for Canadians who are underserved by the traditional financial system.

Reporting to the Technical Manager, Infrastructure & IT Operations the Senior Systems Administrator is responsible for architecting and implementing new systems as well as continuously improving current systems and providing oversight, administration, monitoring, analysis, and support of all Infrastructure systems within the organization’s computing environment. The position proactively recommends improvements based on industry knowledge and research.

Major Duties & Responsibilities:

• Provide critical system support to cloud and on-premises virtualized/hybrid infrastructure environment (Azure, AWS, On-prem VMware, Microsoft 365, AzureAD, Active Directory and various systems)
• Install, diagnose, repair, maintain, upgrade, and document all cloud, On-prem hardware, server-based software, and VMWare-based systems to ensure stable and optimal operation and performance
• Make all technical decisions keeping security top of mind, proactively ensure the highest levels of systems and infrastructure confidentiality, integrity, and availability.
• Plan, coordinate and execute all Haventree Bank system upgrades and maintain the latest OS versions across multiple environments as required
• Prepare response to audit related enquiries and work with internal and external partners to provide evidence/documentation
• Evaluate technical infrastructure and recommend changes for improvement
• Document detailed system operating controls/procedures and provide user training
• Coordinate with internal IT team to schedule and perform patch and vulnerability management activities for all servers and infrastructure
• Lead annual DR testing exercise, coordinate with internal/external stakeholders, and keep enterprise DR plan and failover procedure documentation up to date
• Develop and maintain automation scripts
• Troubleshoot network problems including internet and intranet related issues impacting applications
• Assist in documentation and reporting of systems usage for business processes and business application functionality
• Coordinate and liaise with external IT vendors on P.O. order specification, issue resolution and new development/hardware upgrade initiatives (provides recommendation for purchase of new hardware).

Qualifications & Experience:

Degrees, Diplomas & Certifications:

• The position requires a university degree in the field of Computer Science, Engineering, or a related field. Alternatively, a college diploma with advanced industry experienceand knowledge
• Certifications in VMware, Microsoft, AWS, Azure or ITIL would be beneficial

Years and Range of Experience Required to Perform the Job:

The position requires 7+ years hands-on experience as a Senior Systems Administrator or similar senior technical role, using most of the following platforms and technologies:

• In depth experience with VMWare ESXi & VCenter, Amazon Web Services (AWS); Microsoft Azure and Microsoft 365 suite
• Hands-on administration experience with Infrastructure backup/restore, monitoring and data replication products and technologies such as (Dell PowerStore, Dell Data Domain, Veeam, Zerto, PRTG, and iSCSI and/or Fiber Channel)
• Identity and Access Management experience with SAML, SCIM, OAuth and OpenID
• Extensive Windows Server administration experience from Windows Server 2016 and upwards
• Excellent scripting experience with PowerShell and/or Python
• Administration/management of SSL Certificates
• Patching & Vulnerability Management using tools such as MS Intune, ManageEngine, Qualys
• Endpoint Management of Windows and iOS devices
• Hands on with security controls related to on-premises and cloud infrastructure and familiarity with industry standard frameworks such as NIST, CIS, OWASP

What Haventree Bank Offers Employees:

• Market competitive salaries, annual performance bonuses and Group RRSP
• Health and dental benefits with your choice of health and/or wellness spending account
• Vacation and personal leave days
• A culture focused on valued employee feedback, individual learning, development and growth.
• Flexible hybrid work environment - work from home with option to come into the modern, ergonomic office when it suits your personal/team needs.
• Employee Preferred Pricing with Bell & Goodlife
• Access to an extensive selection of discounts on various products and services with Perkopolis.

While we thank everyone for their interest in Haventree Bank, please note that only candidates selected for an interview will be contacted. Haventree Bank is committed to providing accommodation when needed. If you require an accommodation, we will work with you to meet your needs.

• As a job candidate, our recruitment process includes collecting personal information. Please click the link here to review our Privacy Policy. Privacy Statement | Haventree Bank
• Haventree Bank embraces equal opportunity, diversity, and inclusion. Please let us know if you require any accommodations during the recruitment and selection process.

#J-18808-Ljbffr