Job ID #31065: Site Supervisor - Museum of Steam and Technology

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #31065: Site Supervisor - Museum of Steam and Technology


• Union: CUPE 1041


• Job Description ID #: 7531


• Duration: Up to 3 months


• Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on May 21, 2025


• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

SUMMARY OF DUTIES

Reporting to the Program Manager Sites and Museums, the Site Supervisor is responsible for the management, supervision, operation, evaluation and administration of the site.

GENERAL DUTIES

Plan, organize and direct the administration and operation of the site according to applicable policies, procedures and interpretive plans. 

Coordinate bookings, rentals, schedules and programming for the site.

Supervise the performance of site staff including motivating, supervising, interviewing, hiring, orienting, training, scheduling, disciplining and evaluating.

Identify barriers to engagement, museum visitation and program participation for undeserved communities and collaborate as required to improve access.

Collaborate in the development, implementation, management and evaluation of visionary, cohesive and comprehensive heritage-based learning opportunities in both physical and digital spaces.

Collaborate in the development of social media content.

Collaborate with Senior Curator of Collections & Monuments and Conservator to maintain professional standards of collections management at the site.

Collaborate with HRM staff, stakeholders and community memberships to develop new relationships and nurture existing community connections to the site.

Collaborate with HRM staff to identify and understand the needs and motivations of residents and visitors to ensure that the Hamilton Civic Museums offer engaging and inclusive visitor experiences.

Collaborate with the Program Manager Sites and Museums and the Senior Curator Learning and Interpretation to develop engaging, equitable and inclusive interpretive and program content for the site.

Work with the Program Manager Sites and Museums to prepare and monitor operational and capital budgets for the site. 

Collaborate with the Senior Curator, Learning and Interpretation and other HRM staff to coordinate an exhibition program for the sites.

Oversee the monitoring and the maintenance of site buildings and grounds (including in-ground archaeological resources) and associated capital inventory the site.

Ensure that deficiencies in safety/security systems, maintenance issues and damage or losses are reported promptly and that appropriate staff coordinate maintenance issues and work orders with Heritage Facilities Supervisor.

Ensure all health and food regulations, required licenses and safety codes are followed and communicated to staff and volunteers. Ensure adherence to relevant legislation, policies and procedures and training.

Ensure that all employees perform work in accordance with applicable Health and Safety legislation and City of Hamilton corporate and departmental policies and procedures. 

Ensure that appropriate corrective action is recommended for those employees who do not comply with legislation, policies and procedures.

Perform other duties as assigned

QUALIFICATIONS

1. Degree or diploma in museum studies or education or an equivalent combination of training and experience.


2. Demonstrated skills and experience in developing heritage-based visitor experiences in a range of formats in both physical and digital spaces.


3. Demonstrated supervisory experience preferably in a museum environment.
   


4. Demonstrated experience building and maintaining relationships, collaborating and co-creating programming and events with community partners. 
   


5. Demonstrated experience in the development, delivery and evaluation of museum and community based public programs and exhibits.


6. Demonstrated understanding of issues of inclusion, intersectionality, gender equality, equity, diversity and social justice in a museum context, together with the ability to provide leadership in these areas to site staff.


7. Current knowledge of relevant standards and legislation including the Ontario Occupational Health and Safety Act, the WHMIS System, the Ontario Employment Standards Act, the Ontario Human Rights Code and the Accessibility for Ontarians With Disabilities Act.


8.  Available to work weekends, evenings and statutory holidays as required.

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship.  If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.