Job ID #31907: Assistant Operator

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #31907: Assistant Operator - PT


• Note: This is a periodic posting for all current and future vacancies. Applications will be considered until November 30th, 2026. 


• Union: CUPE Local 5167


• Job Description ID #: 3267


• Close date: Interested applicants please submit your application by 4:00 p.m. on April 29th, 2026.
  


• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

SUMMARY OF DUTIES

Reporting to Supervisor, Arena Operations, responsible for assisting with the operation and maintenance of facility and ice plant.  Works in Pro Shop sharpening skates and assisting with overseeing arena use.

GENERAL DUTIES

Operate ice re-surfacer.

Responsible for balancing floats and inventory control.

Clean dressing rooms, public washrooms, bleachers, glass, mopping, vacuuming carpets, walls, etc.

Answer any inquiries from the public.

Collect money and issue receipts for user groups.

Monitor ice plant and log readings.

Responsible for the daily inspection and operations of refrigeration plant including, but not limited to, recording various gauges and temperature readings and adding oil when required.

Assist with coordination of hall rentals, including maintenance, set-up and tear down.

Provide guidance and direction to part-time staff including, Cashier, Booth Staff and Skate Monitors/Cleaners as required.

Dispose of garbage.

Assist with the operation of Pro Shop and concessions as required.

Assist with maintaining security of facility.

Administer first aid when required.

Work in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Perform other duties as assigned with are directly related to the major responsibilities of the job.

QUALIFICATIONS

1. Previous ice maintenance experience working in an arena or similar facility normally acquired by a combination of education and relevant work experience.


2. Previous experience balancing cash floats.


3. Previous experience maintaining an inventory of supplies.


4. Previous experience completing log sheets.
   


5. Demonstrated experience with re-surfacing equipment preferred.


6. Knowledge of refrigeration plant preferred.


7. Good customer service and public relations skills essential.


8. Must possess and maintain current certification in “Standard” First Aid with CPR Level “C”.  (This must be clearly identified on your resume.)  All “Standard” First Aid certificates must be issued by a training agency recognized by the Workplace Safety Insurance Board (WSIB).  Please refer to the WSIB website www.wsib.on.ca for approved providers.  At time of assessment (which could be as early as days after the posting closes), you will be asked to provide “proof” that you possess the required certificate(s).


9. Must possess a valid Class “G” Driver’s License.

THIS POSITION REQUIRES A VALID CLASS “G” DRIVER’S LICENCE AND STANDARD FIRST AID WITH CPR “C”.  PROOF THEREOF IS REQUIRED AT TIME OF HIRE.

HOURS: 0 – 24 per week

NOTE 1: As a condition of employment, the successful applicant(s) will be required to obtain a Criminal Reference Check (Vulnerable Sector Screening), at their own expense, prior to beginning work in this position.

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship.  If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.