JS-U26-26 Justice Worker-Youth Court Action Planning Program (YCAPP)

ABOUT US

Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.

WHO WE ARE

People are at the center of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.

We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives.

THE OPPORTUNITY

Job Class

Union

Department

Justice Services

Location

Onsite - Newmarket, ON, Canada

Status

Full-time, Permanent

Pay Rate

$49,872.48 per annum

Vacancy Number

JS-U26-26

Number of vacancies

 1

Available

Immediately

Hours/Shifts

Monday - Friday 8:30am-4:30pm

Flexibility to work beyond regular shift due to programming needs is required.

Coverage at other sites and travel may be required.

Schedules may change depending on operational requirements.

The Youth Court Action Planning Program (YCAPP) team is dedicated to supporting young people and their families as they navigate the complexities of the youth justice system. Recognizing the overwhelming nature of the process, the Youth Justice Worker provides guidance and support to help youth successfully move through the system. Working collaboratively with the young person, this role develops an individualized action plan focused on achieving immediate and medium-term goals. Additionally, this role is responsible for assisting youth and their families in identifying and connecting with community-based resources that align with their specific needs.

Reporting to the Supervisor and supported by the Service Coordinator, the Youth Justice Worker collaborates with young people to establish plans for community-based interventions that leverage their strengths, address their needs, repair harm, and facilitate meaningful reconnection to their communities.

Key Responsibilities:

Client Engagement & Support:

• Establish relationships with youth and their families to collaboratively create and implement action plans focused on immediate and medium-term goals, supporting ongoing engagement and progress
• Ongoing case management, including:
  o    Completing timely referrals and intakes
  o    Connecting youth and their supports to services and resources which address their individual contexts, including risks, barriers, and protective factors
  o    Monitoring and reporting on progress, supported by maintaining detailed records and comprehensive reports on youth outcomes
  o    Ensure that any referrals or programming and placements are appropriate, proportionate, accessible, and meaningful to the young person

• Support in systems navigation through explaining the court process and procedures, including through connecting to other justice professionals as needed
• Provide crisis prevention and intervention as needed

Community Engagement

• Develop and maintain referral resources for youth, their families and supports, and those impacted
• Strengthen and maintain relationships with community organizations, mental health supports, youth shelters, and other relevant services
• Work closely with justice stakeholders including Judges, Crown Attorneys, Duty Counsel, defense lawyers, and probation officers to collaborate for youth-centered interventions
• Participate in community outreach and system navigation efforts to improve service accessibility for youth and their supports
• Represent the programs and agency at all times, including at networks, tables, and conferences as assigned

Administration and Professional Development

• Maintain accurate and timely documentation in compliance with agency policies and funder requirements, including: case notes, service tracking, and data collection, using the case management system and other tracking methodology
• Actively participate in individual and team meetings, supervisory meetings, project planning, and designated training
• Support in program evaluation, funding reports, strategic planning, committees, and other organizational initiatives as required
• Other responsibilities as may be assigned

WHO YOU ARE

Education/Experience

• Post-secondary education in Social Sciences, Social Work, Criminology, Youth Justice, Community Development, or related field (equivalent experience will be considered)
• Minimum two years’ experience working with justice-involved youth in a case management or support role (related experience will be considered)
• Understanding of relevant legislation including working knowledge of the Youth Criminal Justice Act (YCJA), and the Child, Youth, and Family Services Act (CYFSA)

Knowledge and Key Competencies

• Strong understanding of systemic barriers affecting youth and their experiences
• Experience in trauma-informed, anti-oppressive, and culturally responsive practices
• Ability to engage and build rapport quickly with diverse youth and their families/supports
• Strong crisis intervention and conflict resolution skills
• Excellent interpersonal, written, and verbal communication skills
• Satisfactory Broad Record Check (BRC) and Vulnerable Sector Check
• Ability to travel within the Greater Toronto Area (GTA) and between work sites as assigned
• Flexibility to work evenings as needed to accommodate youth and their supports schedules
• A self-starter who can work independently while collaborating within a multidisciplinary team
• Proficiency in Microsoft Office and case management software

In addition, the following are considered assets:

• Understanding of the implementation of the YCJA within GTA-based courts, including court and bail proceedings
• Knowledge of the social service agencies operating in Toronto, GTA, and provincially
• Strong network of youth and justice stakeholders across the province
• Current First Aid/CPR certification
• Crisis Prevention and Intervention certification (CPI)
• Mental Health First Aid
• Applied Suicide Intervention Skills Training (ASIST)
• Fluency in French or second language

APPLY

Thank you for your interest in working with Springboard. Please submit cover letter and resume in one document. Employment requires satisfactory VSS, references and proof of education.

Deadline for internal applications is May 7, 2026.

Deadline for external applications is May 14, 2026.

Only selected candidates will be contacted.

Resumes received after the above-stated deadline will be considered at the discretion of the hiring supervisor. No phone calls please. Thank you for applying.

AI in our Hiring Process: We use an application tracking system with AI-assisted tools to help us stay organized and review applications efficiently. While technology supports the process, it never replaces human judgment. Every application is personally reviewed by the hiring manager, and all hiring decisions are made by people — not AI.

Springboard values the diverse skills and experiences and is committed to an inclusive and accessible environment. Accommodations are available throughout the recruitment process upon request.

Why Join Springboard?

• Be part of a mission-driven, inclusive organization that values people and impact.
• Comprehensive benefits package and pension plan.
• Access to training, mentorship, and career development opportunities.
• A dynamic team environment focused on learning, growth, and making a difference.
• Active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities.