Junior Information Technologist

About Niche:

Niche Technology develops and supports an advanced police Records Management System (RMS). Our current offering, NicheRMS, covers the full breadth of police operations as standard, out-of-the-box functionality that is available now and in live production use. This is our sole focus and line of business.

Niche Technology Inc. is a privately-owned Canadian corporation, established in 1992, that is owned and managed by its founders.

Our Winnipeg headquarters is hiring a Junior Information Technology Specialist to join the team. This position works within IT department and reports to the IT Manager. This position has opportunity for upward mobility across IT, infrastructure, and/or SaaS environments for the appropriate candidate.

Responsibilities

• Provide technical support to Niche employees.


• Support the IT department in implementing and maintaining on-premises and cloud-hosted IT projects and systems.


• Participate in joint IT/IS exercises intended to analyze and improve the company’s information security posture.


• Provide after-hours coverage as part of an on-call rotation.

Required qualifications and skills

• Diploma from a technical college or technical high school, or equivalent work experience.


• Significant experience using and supporting Windows (Desktop and Server).


• Applied knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLAN, VPN, etc.).


• Awareness of contemporary IT infrastructure (SAN, hypervisors, etc.).


• Enthusiasm for working within a team and directly supporting technical and non-technical users.


• Ability to remain organized, motivated, and communicative when balancing multiple priorities.

Desirable qualifications and skills

• 2+ years of IT helpdesk or system administration experience.


• Microsoft 365 SharePoint/Teams/Entra/Exchange/etc. administration.


• Microsoft certifications such as Windows Server Hybrid Administrator/MCSE/etc.


• Software development, scripting, and other methods of automating routine work.


• Linux server administration.


• Infosec/cyber security experience and/or certifications.


• Cisco certifications such as CCNA/CCNE/etc.

Job Requirements

Because of the nature of the work and our clients, you must be able to meet the following requirements:

• Obtain a pre-employment criminal background search


• must be eligible for an RCMP Enhanced Reliability security clearance and may be required to achieve a higher security clearance (e.g. Secret) in the future.


• Be a Canadian Citizen or PR status


• Able to provide photo identification

Company Benefits

• Modern office building with large windows, lots of natural light and 4th floor outdoor patio.


• Catered lunches on Fridays in lunchroom with espresso machine, free pop, and gaming consoles.


• Standing desks, Herman Miller chairs.


• Full on-site gym.


• Parking or transit pass provided.


• Benefits package including a personal health spending account.


• Generous compensation package.


• Flexible working hours.


• Full-time in office during training period, with potential for hybrid arrangement after 4 months of employment.