Junior Systems Engineer

JSI Telecom is seeking a Junior Systems Engineer who is eager to develop technical, analytical, and business skills in a collaborative environment. This role is ideal for someone early in their career who enjoys problem-solving, learning enterprise infrastructure technologies, and automating systems through Infrastructure as Code (IaC). 

This position is based in Kanata, Ontario and hybrid with the expectation of two in-office days per week. 

Responsibilities:

• Assist with the qualification, automation, configuration, and operation of new infrastructure components. 

• Participate in projects involving the implementation of new hardware and enterprise infrastructure. 

• Collaborate with senior systems engineers, Sales, Production, and Technical Support teams to engineer and deliver infrastructure solutions. 

• Contribute to feature development and user stories related to hardware and infrastructure engineering under senior guidance. 

• Work with Systems Engineering and Production teams to implement, document, and standardize new technologies and configurations. 

• Develop delivery and implementation documentation for use by internal teams. 

• Provide training to the Technical Support team on new and upgraded technologies. 

• Deliver third-tier (Tier 3) technical support for infrastructure-related issues. 

• Occasional travel as required to support projects and deployments. 

Required Skills & Qualifications 

• Strong interest in Infrastructure as Code (IaC) and automation using tools such as GitHub, Terraform/OpenTofu, or Ansible. 

• Interest in learning enterprise hardware platforms including Dell and Cisco server, networking, and storage technologies. 

• Interest in virtualization technologies such as VMware vSphere, Proxmox, and KubeVirt. 

• Aptitude for troubleshooting computer systems and infrastructure-level issues. 

• Ability to communicate effectively with both technical and non-technical stakeholders. 

• Curiosity, creativity, and a strong willingness to learn. 

• Basic programming background with an interest in automation or scripting. 

• Ability to obtain and maintain a Top-Secret Security Clearance. 

Preferred Education 

Degree in Engineering, Computer Science, or a related field 

Preferred Technical Experience (Assets) 

• Networking fundamentals (switching, routing, firewalling) 

• Cisco ASA firewall configuration and implementation 

• Software-Defined Networking (VMware NSX, CentOS 9 iptables, Kubernetes service mesh) 

• Dell networking equipment (N1500, N2000, S4000, S5000) 

• Cisco switching platforms (IOS, NX-OS) 

• Kubernetes networking concepts (CNI, Calico, NCP) 

• Dell server platforms (R7x0, VRTX/M6x0, T6x0) 

• iSCSI SAN and NAS solutions (EMC Unity, Isilon, PowerScale) 

• Software-defined storage (vSAN, Ceph) 

• Enterprise Windows and Linux environments 

• Scripting or automation using PowerShell, Python, Ruby, or Excel VBA 

• Exposure to cloud technologies 

• Experience working in an Agile development environment 

About JSI Telecom 

JSI Telecom (www.jsitelecom.com) is a privately owned technology company founded in 1979, with offices in Canada, the United States, Germany, and Australia. Employing more than 300 professionals worldwide, JSI has built a strong reputation as a highly successful and profitable organization that consistently exceeds customer expectations. 

JSI is a recognized leader in the design and delivery of acquisition, collection, and analysis solutions for law enforcement and intelligence communities. Our flagship Unified 4Sight platform provides a powerful and flexible data management solution, enabling customers to integrate and analyze data from multiple disparate sources within an intuitive, visually focused environment. 

Accessibility 

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), JSI Telecom will provide accommodation, accessible formats, and communication supports during the interview process upon request. 

Our hiring process does not use artificial intelligence (AI) tools for screening, assessing, or selecting applicants. All applications are reviewed and evaluated by our HR team.