Justice Navigator

Duties and Responsibilities

Client Support and Advocacy: 

• Build supportive, empathetic, and non-judgmental relationships with women and non-binary individuals impacted by gender-based violence, providing guidance and referrals for mental wellness, addictions, and other needs. 

• Conduct client-centered assessments, identifying support systems, strengths, and both short-term and long-term goals, while developing personalized service plans. 

• Provide information and connect clients to community resources such as housing, healthcare, employment services, and legal assistance. 

• Work collaboratively with diverse populations, including marginalized ethnocultural groups, LGBTQ2SIA+ individuals, and clients with physical or mental disabilities. 

Legal Navigation and Court Support: 

• Offer guidance and education on the legal systems, including criminal, family, and child protection laws, helping clients understand their rights and the procedures involved. 

• Guide clients through the legal paperwork process by clarifying which forms are relevant while maintaining clear boundaries to avoid offering legal advice. 

• Assist clients with preparing for court appearances, providing emotional and logistical support during these processes. 

• Accompany clients to legal appointments, court hearings, and other justice-related engagements, ensuring they feel confident and informed throughout. 

• Advocate on behalf of clients during legal processes, ensuring their voices are heard and their legal needs are addressed sensitively.  

Safety Planning and Crisis Intervention: 

• Develop and revise safety plans in collaboration with clients to ensure their safety and security. 

• Provide crisis intervention and problem-solving support, helping clients navigate critical situations and avoid re-traumatization. 

• Conduct danger and risk assessments in a sensitive, trauma-informed manner.  

Trauma-Informed Support and Referrals: 

• Maintain a trauma-informed approach to avoid re-victimizing clients and create a safe, supportive environment. 

• Facilitate access to specialized services, including mental health counseling, addiction services, and culturally relevant practices, particularly for Indigenous clients. 

• Facilitate regular support groups for clients impacted by GBV and other forms of trauma, providing a space for emotional support, shared experiences, and resource sharing. 

Program Coordination and Administration: 

• Maintain accurate and confidential records of client interactions, including case notes, referrals, and outcomes. 

• Participate in regular case management and evaluation meetings, providing insights and feedback to improve service delivery. 

• Collaborate with other staff members, including case managers, crisis intervention workers, and external partners, to ensure integrated and seamless support for clients. 

Community Engagement and Resource Building: 

• Stay current on low-barrier, trauma-informed practices and community resources related to family violence, homelessness, mental health, and legal support. 

• Develop partnerships with legal professionals, court staff, and community organizations to strengthen support networks for clients including establishing legal clinics and educational workshops 

Safety and Confidentiality: 

• Always ensure the confidentiality and security of client information, adhering to organizational policies and legal requirements. 

• Report whereabouts and check-ins with supervisors when conducting home visits or working alone in the community to ensure safety.