Key Accounts Manager

If you’re passionate about being instrumental in leveraging fact-based information to develop our products at our key accounts customers, building new customer relationships, understand the category needs of the marketplace, providing production forecasting and drive overall sales—all while having fun doing it, apply to our Key Accounts Manager position so we can meet you!

What You’ll Love About Us: 

• Competitive salary


• Annual performance bonus


• 100% Company paid health, vision & dental benefits


• Sick pay


• Employee Assistance Program


• RRSP/DPSP matching


• Opportunities for training & advancement


• 100% Canadian-family owned company with a culture of super-friendly staff and above-and-beyond customer service


• Perks, Perks, Perks! Discount on products sold in our retail stores, free daily dairy beverages (we do make awesome milk) provided in all our company fridges and an active social committee. And the best thing about working at Kawartha Dairy – you get FREE ICE CREAM!!!

What You’ll Do: 

• Accountable for managing relationships and profitability for assigned key accounts.


• Gather market knowledge to identify opportunities and develop strategies to successfully grow key accounts.


• Identify potential new customers through focused research, inside and outside referrals & networking.


• Schedule, create and deliver leading category presentations promoting our products and services to potential customers.  Following through on opportunities and “closing” the sale is critical. 


• Stays abreast of company and competitor products, pricing and solutions.


• Develops and implements strategic sales plans to accommodate corporate goals.


• Advises customers of sales and advertising strategies.


• Analyzes sales statistics to formulate policy and assist customers in promoting sales.


• Meets with key customers to maintain relationships, negotiate and close deals.


• Works with internal employees and customers on collection of past due accounts.


• Focuses on new product launches and promotions by getting the information to customer accounts.


• Attends trade shows to promote Kawartha Dairy and increase customer base.


• Has superior customer engagement and relationships by leveraging consistent contact and being seen as a category expert.


• Leverages sales and market trends to provide weekly forecasts.


• Ensures that proper corrective and preventive measures are in place for addressing customer complaints.


• Works with distributors on growing the Kawartha Dairy brand in respective territories.

What You Need to Get the Job Done: 

• Bachelor’s degree or higher in a related field or a combination of equivalent education and experience.


• Seasoned Key Accounts Manager with experience in at least one of the channels; Gas and Convenience, Food Service, Grocery (West), and/or Walmart.


• Prior experience developing sales plans and strategies with strong financial acumen.


• Confident and highly articulate - able to create and deliver detailed communication.


• Passion for uncovering innovative approaches to improve process and outcome.


• Have had a previous track record of success in a sale environment.

We thank all candidates for their interest in Kawartha Dairy Limited, however, only those selected for interview will be contacted. We are an equal opportunity employer and support applicants with disabilities. Accommodations are available upon request throughout the recruitment process. The personal information being collected will be used in accordance with Protection of Privacy Act and shall only be used in the selection of a suitable candidate.