Lab Equipment Technician

LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world.

Job Profile

The Lab Equipment Maintenance Technician is responsible for performing basic laboratory equipment repairs, troubleshooting, and preventive maintenance services. This role ensures all work is properly documented and completed in compliance with health and safety regulations, environmental standards, and quality requirements to support continuous laboratory operations. It also supports operational excellence by meeting key performance indicators (KPIs) and contributing to continuous improvement.

To perform this job successfully, an individual must be able to capably perform each of the following essential duties:

Work Safely

• Identify, understand, and proactively address potential safety hazards.
• Comply with all health and safety regulations established by governing bodies and the TRC. Environmental Health and Safety Committee.
• Maintain proper housekeeping standards in work areas.
• Promote and contribute to a safe working environment.
• Perform duties in a manner that does not endanger self or coworkers.
• Ensure timely completion of safety-related Work Orders (WO’s).
• Participate as a member of the emergency response team when assigned.
• Wear required Personal Protective Equipment (PPE) at all times.

Maintain and Repair Laboratory Equipment

• Review open work orders and determine appropriate next steps.
• Perform repairs and preventive maintenance accurately and efficiently.
• Follow up on work orders to ensure proper completion prior to closure.
• Verify completed work orders for accuracy and completeness.
• Track incomplete work orders and collaborate with the team to resolve issues.
• Maintain and manage laboratory asset records within the CMMS.
• Assign preventive maintenance work orders to internal staff and external contractors.
• Troubleshoot, repair, and maintain laboratory equipment including but not limited to: Freeze dryers, Biotage units, Scrubbers, Pressure reactors, Centrifuges, Gas regulators, Vacuum pumps, Rotary evaporators (rotovaps) etc.
• Determine when issues require escalation to external service providers.
• Conduct regular inspections to identify malfunctions, repairs, and replacement needs.
• Analyze root causes of equipment failures and recommend corrective actions.

Equipment Performance & Continuous Improvement

• Ensure work orders are completed within assigned priority timelines.
• Support daily operation targets by maintaining high equipment availability.
• Provide recommendations and initiatives for continuous improvement.
• Meet performance targets related to major laboratory equipment uptime.

Additional Duties

• Escort contractors on-site, communicate scope of work, and ensure compliance with safety requirements.
• Perform and support 5S initiatives in designated work areas.
• Assist in emergency spill cleanups (oil, water, etc.).
• Communicate proactively with key stakeholders regarding work order delays.
• Provide recommendations to improve company policies and procedures.
• Report safety concerns to the Lead Lab Equipment Technician and  Facilities Manager.
• Escalate departmental or individual performance issues as required.
• Provide coverage and operational support in the absence of team leads.
• Coordinate and lead daily team huddles to review issues and work order status.
• Monitor work order completion across team members.
• Prepare purchase orders for parts and materials as requested.
• Maintain accurate equipment inventory records in the CMMS.
• Respond to off-shift issues when necessary.
• Perform additional duties and special projects as assigned.

Essential Knowledge & Qualifications:

• Post-secondary diploma in Facilities Maintenance or a related field, or equivalent relevant experience.
• 3+ years of experience in a maintenance role within a similar environment.

Competencies & Skills

• Strong communication and interpersonal skills; ability to work effectively across all organizational levels.
• Strong analytical and problem-solving abilities.
• Mechanically sound.
• Ability to manage multiple tasks independently with minimal supervision.
• Experience with FileMaker or similar database and CMMS systems.
• Demonstrates behaviors aligned with LGC’s core values.

Behavioural & Interpersonal Competencies:

• Comfort in interacting with internal and external personnel at all levels of an organization on processes, projects and investigations.
• Ability to work well in a team environment, willingness to adapt to changes and a proven ability to exert influence in a directive and positive manner.
• Demonstrated autonomy: ability to self-start and drive while recognizing the appropriate time for stakeholder engagement.
• Extensive problem-solving skills, with the ability to analyze data and develop dynamic solutions that produce deliverables and meet business objectives.
• Adaptable and willing to take on multiple new tasks and responsibilities while managing and prioritizing multiple tasks within a dynamic work environment.
• Results-driven and process-oriented, ensuring targets are met on time and on budget.
• Ability to promote cooperation and commitment within a team to achieve goals and deliverables.
• Highly customer-focused and responsive, with demonstrated critical relationship development skills.
• Passion for discovering/developing solutions for complex, process problems faced by clients.
• Team-oriented and highly collaborative, with proven ability to exert influence in a directive and positive manner.
• Demonstrated professional judgment, tact, approachability, and diplomacy in dealing with internal and external customers as well as the ability to handle confidential and/or proprietary information.

Work Conditions and Environment:

• Work Arrangement: Onsite. Monday to Friday, with overtime and on-call, if needed
• Work Setting: Laboratory maintenance setting
• Distinctive Safety Conditions: Exposure to hazards or physical risks (hazardous materials, noise level, etc.)
• Required Personal Protective Equipment (PPE): Steel-toe shoes,  Uniform, eye protection and others

• Regular interaction with internal stakeholders including:
  • Synthetic chemists
  • Analytical chemists
  • Shipping personnel
  • Janitorial services
  • Glass washing teams
  • Safety and hazardous waste technicians

Pay range for this role is:

Minimum: CAD $62,000/ yearly

Maximum: CAD $83,000/ yearly

The salary range provided covers the minimum and maximum amounts projected for this role. The base salary will be influenced by factors like experience, skills, and location.

What we offer (Canada based-employees)

• Competitive compensation
• Comprehensive medical, dental and vision benefits for employees and dependents
• RRSP with matching employer contribution
• Group retirement plan
• PTO and Personal Care Days
• Professional development and extended growth opportunities across the TRC and LGC networks
• Subsidized corporate gym membership with GoodLife Fitness and store and restaurant discounts
• Cheer Program where employees are recognized for outstanding work
• Companywide social events

ABOUT LGC: 

LGC is a leading, global life science tools company, providing critically important components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.

OUR VALUES

1. PASSION
2. CURIOSITY 
3. INTEGRITY
4. BRILLIANCE
5. RESPECT

EQUAL OPPORTUNITIES 

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental status, religion, or belief. Short listing, interviewing and selection will always be carried out without regard these factors.

For more information about LGC, please visit our website www.lgcgroup.com

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