Laboratory Manager, Newborn Screening Ontario, Permanent Full-Time (1.0)

Compensation Pay Range:

Job Description:

Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.

Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land.
 
CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system.
 
Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.

POSITION SUMMARY
The Newborn Screening Ontario (NSO) Laboratory Manager works in collaboration with medical/scientific and other NSO staff and program partners to ensure effective delivery of screening and diagnostic laboratory services.

RESPONSIBILITIES

• Participating in the development of NSO goals, objectives and strategies and actively supporting and working toward the implementation of NSO strategies
• Enabling effective communication between NSO leadership and laboratory staff as well as between the laboratory and other NSO teams
• Acting as a liaison and representing the interests of NSO and/or CHEO by participating on committees, establishing networks and building partnerships within CHEO and with other external laboratories and partners
• Compiling, interpreting, evaluating, and documenting NSO laboratory statistics and quality metrics
• Promoting an effective working environment that enhances quality, with emphasis on safety, professional ethics, effective communication, and team participation
• Effectively managing human resources including: hiring and scheduling staff, managing staff attendance and performance, conducting performance appraisals and dealing with performance related issues, imposing discipline and recommending terminations, ensuring compliance with health and safety regulations and ensuring staff have the required resources to carry out their functions
• Monitoring laboratory budgeting and expenses
• Ensuring that laboratory staff follow the standards of practice as outlined by their professional college or training program and are accountable for their actions
• Maintaining competence through educational learning activities
• Supporting professional development and learning opportunities for laboratory staff
• Performing work and ensuring that others perform work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and CHEO corporate/departmental policies and procedures

QUALIFICATIONS

• Criminal Record Check (CRC) (Essential)
• Current registration as an active technologist with the CMLTO and license in the relevant disciplines or equivalent qualifications with recognition from the CMLTO Essential)
• College Diploma and/or Bachelor of Science (Essential)
• Comprehensively use relevant computer technology (Essential)
• Demonstrated ability to ensure timely completion of tasks by adjusting priorities as required (Essential)
• Communicate effectively and concisely, both orally and in writing (Essential)
• Deal effectively with internal and external customers (Essential)
• Working knowledge of applicable occupational health and safety legislation; general knowledge of corporate/departmental policies and procedures related to health and safety (Essential)
• Bilingual (English/French) (Preferred)

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process.  This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.
 

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.    

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at [email protected]. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at [email protected]. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

We thank all those who apply, however, only those to be interviewed will be contacted.