C

Lead Valet Driver

icon building Company : Classet
icon briefcase Job Type : Full Time

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Job Description - Lead Valet Driver

Concord Parking is Hiring a Lead Valet Driver!

Location: Vancouver, BC (Oakridge Park)
Schedule: Shifts between 11:30 AM – 12:00 AM (7 days/week availability required)
Hours: Up to 40 hours/week
Pay Rate: $27.49/hour
Employment Type: Full-Time

Overview

Concord Parking is seeking a Lead Valet Driver to support valet operations at Oakridge Park, a premier luxury destination in Vancouver.

In this role, you will lead shift operations while ensuring a seamless, high-end guest experience. You will coordinate valet drivers, manage vehicle flow, oversee key and equipment handling, and maintain operational excellence in a fast-paced, customer-focused environment.

This is a hands-on leadership role requiring professionalism, strong communication, and attention to detail.

Responsibilities

  • Lead valet operations during assigned shifts and support overall team performance
  • Coordinate break rotations and manage staff coverage based on demand
  • Ensure smooth vehicle flow for guest arrivals and departures
  • Safely operate and park guest vehicles following all site procedures
  • Conduct vehicle inspections (condition, fuel levels, odometer readings)
  • Maintain strict key control and secure handling procedures
  • Communicate real-time updates on vehicle status, delays, and operational issues
  • Support both podium and driver operations during high-volume periods
  • Provide exceptional customer service in a luxury environment
  • Assist guests with valet procedures, inquiries, and requests
  • Monitor site safety, traffic flow, and pedestrian awareness
  • Ensure compliance with health, safety, and company procedures
  • Handle guest concerns professionally and escalate when necessary
  • Assist with opening/closing procedures and maintain site cleanliness
  • Maintain accurate records using handheld technology
  • Valid Class 5 Driver’s License
  • Ability to drive manual transmission vehicles
  • Clean driver’s abstract (no more than 1 minor infraction in the last 3 years)
  • Minimum 3 years of experience in valet, hospitality, parking, or customer service
  • Minimum 1 year of leadership or shift coordination experience
  • Strong communication skills in English (written and verbal)
  • Comfortable using technology and handheld devices
  • Ability to work in a fast-paced, high-pressure environment
  • High attention to detail and strong customer service mindset
  • Ability to stand and walk outdoors for full 8–10 hour shifts
  • Ability to walk 10–15 km per shift

Nice to Have:

  • Experience resolving customer complaints
  • Grade 12 or equivalent education
  • Mandarin language skills
  • Professional driving experience
  • Competitive hourly wage with performance-based increases
  • Extended health benefits after 6 months (full-time eligibility), including:
    • Life insurance
    • Dental coverage
    • Prescription coverage (80%)
    • Paramedical services (massage, chiropractor, etc.)
  • Career growth opportunities within Concord Parking and Paladin Security Group
  • Work in a premium, high-end environment
  • Pay reviews
Original job Lead Valet Driver posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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