Learning & Development Manager

Description

Learning & Development Manager
Location: Macquarie Park, NSW (Hybrid)

At VetPartners, we support more than 270 veterinary clinics across Australia and New Zealand, enabling our teams to deliver outstanding care to pets and their owners. Our people are at the heart of everything we do—and learning plays a critical role in helping them thrive.

We’re looking for an experienced, high-energy Learning & Development Manager to lead the design, delivery and evolution of our leadership and mandatory training programs. This is a hands-on, visible role for someone who loves being in the room, facilitating learning, building capability and making a tangible impact.

Reporting directly to the Chief People Officer, you’ll have the autonomy to shape our enterprise L&D roadmap, while staying closely connected to day-to-day delivery in a fast-paced, people-focused environment.

You’ll design and deliver practical, engaging learning experiences that build leadership capability across our clinics and support functions. You’ll work in close partnership with our Clinical Excellence team, who lead clinical skills development, ensuring strong alignment between leadership, culture and clinical excellence.

Key responsibilities include:

• Designing, facilitating and continuously improving leadership and mandatory training programs 

• Owning the annual L&D plan for non clinical training, including delivery schedules and learning calendars

• Conducting training needs analysis to inform priorities and program design

• Curating and maintaining high-quality learning resources, toolkits and facilitator materials 

• Overseeing the development of online learning modules (delivered by the L&D Advisor)

• Leading, coaching and developing an L&D Advisor and L&D Coordinator 

• Providing monthly reporting and insights on participation, outcomes and effectiveness

• Acting as a visible champion for learning, engaging leaders and teams across the organisation

About you

You’re a confident, engaging facilitator who thrives on developing leaders and creating learning that is practical, relevant and immediately applicable. You’re equally comfortable thinking strategically and rolling up your sleeves to deliver.

You’ll bring:

• Proven experience in a Learning & Development or Leadership Development role

• Strong facilitation capability with energy, presence and credibility

• Experience leading or mentoring L&D team members

• A proactive, self-directed approach with the ability to work in partnership with our clinical training team

• Excellent stakeholder management skills and a collaborative mindset

• Experience with LMS platforms (ELMO highly regarded)

• Experience in animal or human healthcare (advantageous, not essential)

Why join VetPartners

• Purpose-led work: Make a meaningful difference every day by supporting those who care for pets and their families

• Autonomy & impact: Own an end-to-end L&D function with real influence

• Collaborative culture: Work alongside passionate, committed people who value learning and growth

• Development opportunities: Ongoing professional development and the chance to grow with a dynamic organisation

If you’re passionate about leadership development, love facilitating learning, and are ready to take ownership of a national L&D agenda, we’d love to hear from you.

This role features a hybrid work arrangement, with four days in our dog friendly office to promote collaboration, build strong connections, and enhance team engagement, and will directly support our mission of delivering exceptional veterinary care. Some travel will be required for facilitating training within ANZ.

VetPartners is committed to Equal Employment Opportunities. We are dedicated to providing an inclusive, diverse, and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

A note to recruitment agencies: We are not accepting candidates from recruitment agencies.  We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.