Lease Support Coordinator

Leavitt Machineryis one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years.

Leavitt Machinery is now an integral entity within the Venturis group of companies, an integrated and expanding network of businesses, including over 60+ branches and 1400+ employees across Canada and the USA. Venturis Capital strategically invests in visionary and values-driven organizations, with expertise in the material handling equipment industry.

In addition to our expanding dealership network, the Venturis portfolio includes complementary companies providing financing, freight and logistics, parts manufacturing, industrial parts supply, component rebuilding, training solutions, and marketing.

With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

The Opportunity

Leavitt Machinery is looking for a professional, organized, and detail-oriented Lease Support Coordinator to join our team in Langley, British Columbia. As the Lease Support Coordinator, you will be responsible for assisting in the development and administration of various products offered by the New Equipment and Leasing Division at Venturis Dealerships. Coordinating other duties related to the Leasing program and assisting with the execution of CI and Lean Project tasks.

As the Lease Support Coordinator your key responsibilities will include:

• Assist in development of Customer Portal which includes testing and collecting business requirements.
• Create new internal and external users for Customer Portal
• Assist in onboarding sales team and customers to Customer Portal
• Delegate CRM Cases for Customer Portal requests to appropriate business unit
• Respond to issues related to Customer Portal and open IT tickets when necessary
• Maintain Process Maps and Standard Operator Procedures for new and updated processes related to the Customer Portal
• Administrator for Companywide DocuSign Site which tasks includes onboarding and offboarding users, updating documents and templates, troubleshooting requests, user training, maintain Standard Operating Procedures and Quarterly expense report
• Assist Lease Contract Manager on Lease Turnout Process which includes sending units to auction and reviewing the current FMV on units to determine best disposal method
• Sending in prep and repair requests for Operating Training Equipment
• Execute tasks related to current Lease CI and Lean Projects
• Foster and maintain positive relationships with customers and other business units
• Additional duties may be assigned as needed

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

• 2-3 years of coordination or operations experience required
• Post-secondary diploma or degree in Business considered an asset
• Intermediate knowledge of Microsoft Office Suite, including using MS Excel, Word, Outlook, and PowerPoint
• Experience working with Microsoft Dynamics; CRM experience is an asset
• Ability to excel in a fast-paced work environment
• Strong analytical skills and attention to detail
• Highly organized with excellent time management skills
• A self-starter who is willing to learn and able to work with minimal supervision
• Adaptability and resiliency when facing challenges
• Clear and professional communication skills

Leavitt Machinery Canada is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:

• Company paid medical health care plan for you and your dependents
• Extended health plan – 100% employer paid
• Dental plan, vision plan, and prescription drug coverage
• Annual health care spending account
• Life insurance, disability insurance, and travel insurance – 100% employer paid
• Sick leave plan – 100% employer paid
• Employee assistance programs
• RRSP matching
• Wellness days
• Company phone and laptop

The base pay range for this role is: $57,000-$76,000 annual salary.

This is a hybrid role based in Langley, British Columbia.

Leavitt Machinery & Venturis would like to thank all applicants for their interest, however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.