Lending Compliance Manager (Canada - Remote)

Our client is seeking an experienced Lending Compliance Manager to oversee consumer lending compliance across origination and servicing operations. The successful candidate will conduct control reviews, monitor regulatory adherence, execute root-cause analysis on identified issues, and support the organization's compliance risk management program.

Responsibilities & Qualifications

• Review lending activities across application intake, credit decisioning, underwriting, adverse action, manual review, overrides, and exception management to identify control gaps and compliance risks


• Assess underwriting and credit-policy exceptions, identify recurring trends and documentation deficiencies, and evaluate fair-lending, UDAAP, disclosure, and adverse-action concerns


• Execute compliance monitoring, control reviews, quality-assurance assessments, and testing activities across lending origination and servicing processes


• Perform root-cause analysis on identified issues, determine consumer impact scope, and maintain issues and remediation trackers


• Evaluate loan servicing controls covering payment posting, account adjustments, fees, payoff processing, statements, and account corrections


• Review pricing, APRs, fees, disclosures, borrower notices, and related controls to ensure regulatory compliance


• Challenge incomplete corrective actions, validate remediation effectiveness, and support compliance risk assessments


• Review and maintain lending compliance policies, procedures, and operating guidance

Requirements

• 8–12 years of consumer lending compliance and regulatory compliance experience


• Demonstrated expertise in ECOA/Regulation B, TILA/Regulation Z, FCRA/Regulation V, and UDAAP/UDAP


• Strong knowledge of fair-lending requirements, loan origination, underwriting, and credit decisioning processes


• Experience with compliance monitoring tools, issue tracking systems, and control testing methodologies


• Proficiency in loan servicing operations, payment processing, account management, and root-cause analysis


• Expertise in policy review, documentation, and stakeholder management across compliance functions


• Advanced Excel skills and ability to analyze data and create compliance reports


• Strong organizational skills, attention to detail, and ability to manage multiple compliance initiatives simultaneously