Life Skills Worker Resettlement Assistance Program (Hamilton)

Life Skills Worker – Resettlement Assistance Program (Hamilton)

Posting #: 3998 Posting Date: 02/07/2025 Posting Closing: Indefinite

Have you heard of us?

Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs, housing & homelessness, and resettling newcomers to Canada in Hamilton, Halton, and Brantford.

We are deeply committed to fostering a diverse and inclusive workplace where every individual feels valued and respected. Our Equity, Diversity, and Inclusion (EDI) policies are integral to our mission and practices. We believe that a diverse team brings a wealth of perspectives and experiences that enhance our ability to serve our community effectively.

All members of our organization are expected to embrace and actively participate in our EDI initiatives. By joining our team, you will be contributing to an environment that promotes equity, respect, and inclusion for all.

Are you the one we’re looking for?

We are seeking a dynamic, highly motivated Life Skills Worker who demonstrates our values of compassion, accountability, responsiveness, and empowerment; to our clients, families, and each other.

The Life Skills Worker will serve as the front-line staff for the Wesley Reception Centre for the Resettlement Assistance Program.  In a Reception Centre setting, Life skill workers oversee the provision of temporary accommodation upon arrival for Government Assisted Refugees (GARs) and support the first steps in the integration process of newcomers and their families. Staff have meaningful interactions with GARs, ensuring that they are in a safe and healthy environment and proactively participating in the growth and development of the program and its initiatives.

This position is a unionized, relief position. The rate of pay is $18.84 per hour.

Key Responsibilities:

1. To promote a friendly, non-judgmental, non-discriminatory approach in every aspect of work towards Newcomers clients (GAR), colleagues, management, and all agency members.


2. To carry out any reasonable duties as required.


3. To keep all information relating to clients, staff, and service users confidential, per Wesley’s confidential policy.


4. To respond to GAR clients’ needs, providing assistance and resources when necessary


5. To Provide support to GARs in a reception Centre setting.


6. To assign and prepare rooms for clients arriving from the airport.


7. To provide information to GARs about rules and regulations of the Reception Centre for clients arriving late to the reception Centre from the airport.


8. To create and maintain a welcoming and safe housing environment with around-the-clock service.


9. To integrate with other Wesley programs to ensure efficiencies are realized through evidence-based practices.


10. To maintain the required participation records and relevant program statistics, continuous efforts must be made to implement efficiencies within the program.

What you will bring:

1. A College Diploma or higher, including studies pertinent to settlement, social services, adult education, community health, and migration issues or relevant experience of at least three years working with Newcomers.


2. Demonstrated commitment to a career in not-for-profit human services.


3. Fluency in English (verbal and written) required.


4. Fluency in verbal and written communication in Somali, Arabic, Swahili, French, and Dari/Pashto is an asset.


5. Strong and demonstrated understanding of the child and family.


6. Strong understanding or experience in working with victims of trauma.


7. Excellent communication, organization, and coordination skills.


8. Proven ability to demonstrate Wesley’s mission, vision, and values.


9. Ability to work in a fast-paced environment and high-stress situations.


10. Flexibility with work hours. Including evening and overnight shifts.

Invest in Yourself as we Invest in You! Wesley offers…

• A positive work culture that prioritizes all staff having an opportunity to contribute


• A supportive team that will empower you to achieve great milestones!


• Fun and engaging organizational events such as our Staff Appreciation Event


• Professional development and training opportunities


• Employee Discounts

Please Apply Via: Our Wesley Bamboo Portal:

1. Click on this link: https://wesley.bamboohr.com/jobs/


2. From there you can access all of Wesley’s job postings

Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.