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Linehaul Dispatcher - Weather Clerk

Job Description - Linehaul Dispatcher - Weather Clerk

Description

Midland Transport is currently seeking an Linehaul Dispatcher in Dieppe, NB. Dispatcher is responsible for coordinating the transportation of freight with drivers and customers; scheduling drivers for pickups and deliveries on specific routes, maintaining up-to-date records and reviewing driver logs to check for errors.

Benefits To Joining Midland: 
•    A dynamic, safe, and rewarding work environment
•    A flexible health, drug, dental, and vision plan
•    RRSP matching program
•    Employee & Family Assistance Programs
•    Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs
•    3 weeks' paid vacation
•    Maternity leave top-up program
•    Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies 



Responsibilities

•    Day-to-day communication, via phone and handheld, with an assigned fleet of drivers to ensure proper load instructions are passed along and carried out 
•    Manage service concerns, as required, to limit exposure and minimize impact to the customer
•    Coordinate maintenance to city tractors and trailers
•    Assist other dispatch staff as required during spikes in workload
•    Assist other dispatch staff as required by preparing and analyzing various reports as required
•    Provide Drivers with the right information and equipment to make the entire customer experience positive from start to finish
•    Assist with terminal operation inquiries. 



Qualifications

•    2+ years' experience in dispatch
•    Excellent customer service skills
•    Solid interpersonal, communication (verbal and written), organizational, and time management skills. 
•    Knowledge of AS400
•    Ability to work with minimal supervision, under pressure and time constraints in a stressful environment
•    Familiar with Microsoft Office Suite
 



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