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Live Games Supervisor - 1 FT

Job Description - Live Games Supervisor - 1 FT

Description

This position ensures that Casino guests have an exceptional entertainment experience by supervising Live Games department staff and activities. The position also has a strong emphasis on risk management and game protection, by monitoring game play for discrepancies or deviations from procedure.



Responsibilities

Monitoring Live Games operations, with scrupulous attention to ensuring fair and clean games. Communicating policies, procedures and standards to staff. Assisting department management with staffing and performance management. Carrying out a wide variety of administrative tasks as directed by the Casino Shift Manager. Creating, distributing and revising staff schedules to meet operational needs and control costs. Participating in other projects and activities as required, to ensure the Casino's Live Games players have an exceptional entertainment experience.



Qualifications
Successful completion of Grade 12 or GED or a combination of relevant education, training and/or experience. Experience in the Gaming industry, preferably in the Live Games department would be an asset.
Experience assisting with recruitment, training and coaching of staff while in a supervisor role.



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