Loss Prevention Store Investigations Supervisor

Why Work With Us?

• Guaranteed 37.5-hour work week year-round, reimbursed parking fees and mileage (where applicable), and advance scheduling to help maintain a healthy work-life balance. 
• Company-provided equipment (cell phone, laptop, tools) and Provincial security licensing training and annual fee reimbursement. 

• Lead and Support: Guide a team of Store Investigators in daily activities to prevent theft and fraud, ensuring they have the resources and support needed to be effective. 
• Team Management: Oversee scheduling, labor allocation, payroll, and attendance, making sure the team is well-organized and productive. 
• Training and Development: Train and develop Store Investigators, setting goals and expectations, reviewing performance, and creating development plans for each team member. 
• Collaboration: Work with the Analytics Manager to allocate resources effectively and identify training opportunities. Partner with Store Management to gather feedback and improve Loss Prevention practices. 
• Data Management: Ensure investigators maintain accurate records of apprehensions and external issues, and share relevant intelligence with Loss Prevention partners and stores. 
• Reporting: Generate monthly KPI reports to identify trends and provide insights to leadership and field Loss Prevention partners. 

• Experience: At least 5 years of investigation experience, with a minimum of 2 years in a management or supervisory role. 
• Licensing: A provincial security license is required in some provinces. Applicants must be licensed under applicable provincial laws before starting and must maintain the license if legally required. 
• Leadership: Demonstrated leadership skills, acting as a collaborative partner with senior management and positively influencing staff. 
• Technical Skills: Strong technical aptitude and willingness to use relevant technologies. Proficiency in MS Office applications (Excel, Word, PowerPoint, Outlook).  

• Posting End Date:  July 6th 2026