LRV Operator - Part Time - Keolis Grand River

The purpose  of the role is to operate the Light Rail Vehicle (LRV) in a safe, effective and efficient manner . 

Key Accountabilities

Duties and Responsibilities

• Operate the LRV according to customer and safety requirements.


• Monitor displays, dials and other indicators to ensure LRV is operating effectively.


• Stop at each LRV stop, ensure the door opening and closing sequences in a safe manner.


• Assist customers with boarding and disembarking the LRV when required.


• Follow instructions the Central Control Facility (CCF) via radio system.


• Communicate updates on delays and incidents to passengers and CCF.


• Perform LRV checks for all equipment prior to service.


• Report LRV, station and depot defects to resolve as soon as possible.


• Respond to customer needs and follow Keolis’ practices in an emergency.


• Perform other duties as requested.

Knowledge and Skills

• Customer-focused with the ability to respond in a courteous and professional manner and follow-up in a timely manner.


• Communicate clearly and concisely in English, both verbally and in writing.


• Strong attention to detail with a strong focus on safety and quality.


• Follow written and verbal instructions.


• Able to work effectively independently as well as part of a team.


• Self-starter with the ability to resolve any needs or requirements.


• Respond quickly, calmly and appropriately to emergency situations.


• Mechanical aptitude to understand general knowledge of LRV operation.


• Good problem-solving skills.


• Strong multi-tasking skills to respond effectively to the work environment and requirements.


• General geographical knowledge of Kitchener and Waterloo, is preferred.

Experience

• High school diploma, GED or equivalent.


• Valid Class G driver's licence.


• Minimum 5 years licensed driving experience


• Professional driving experience is an asset.

Abilities

• Able to differentiate colors, including distance vision and close vision.


• The ability to quickly respond to a signal (sound, light, image) when it appears.


• The ability to effective maintain the required control of the LRV.


• The ability to move and reach with hands, to grasp, manipulate or move objects.


• Ability to hear sounds and signals for effective operation of LRV and response to surroundings.


• Able to lift up to 20 lbs occasionally.


• Able to sit for extended periods of time.

Working Conditions

• Regular interaction with the public, including vulnerable persons as well as other Keolis employees


• Exposed to the outdoors and weather conditions


• Wear Personal Protective Equipment as required

Working Hours

• Based on a minimum of 25 hours per week.


• Able to work rotating shifts, including afternoons and weekends.


• Overtime as required.


• Job Type: Part-time .

Schedule:

• Day shift


• Evening shift


• Weekends as needed

Work Location: In person