Maintenance Manager

Let us welcome you home at Parkwood Place in Victoria, BC.

At Optima Living, we’re committed to building communities where everyone truly feels at home whether you live here or work here. We operate Independent Living, Assisted Living, Supportive Living, Memory Care, and Long-Term Care communities across Alberta and British Columbia, and our vision is simple: For every person to feel at home.

This isn’t just something we say it’s something we live by. All of us here feel it’s a genuine honour to work with our residents. We believe in a resident-centered approach, where the resident is at the heart of everything we do. Guided by our credo, “Let us welcome you home,” we strive every day to create a space where people feel seen, supported, and truly at home

Role Summary

The Maintenance Manager is responsible for improving the maintainability, reliability, and availability of the assets through the execution of improved maintenance practices, personnel training and development of maintenance workers and service staff. This role also acts as a key liaison with our contracted preventative maintenance and repair service providers, and suppliers.

Responsibilities

• Support all Optima Living sites during equipment failures, to troubleshoot solutions and triage response so that impact on team members, residents and infrastructure is minimized.
• Support site building and maintenance team members to ensure we follow safe work practices.
• Work with multi-site operations to ensure compliance with corporate maintenance programs and ensure sites meet inspection standards.
• Work with site leadership teams on training to optimize maintenance team member performance.
• Conduct quarterly benchmarking of maintenance expenses internally and externally where possible
• Support site building and maintenance team members to ensure maintenance requests are resolved on a risk level priority basis.
• Support site building and maintenance team members to ensure the maintenance of the HVAC, Systems, interior and exterior of all homes is completed in a timely and cost-effective manner.
• Support site building and maintenance team members to ensure the effective function of the fire safety system including administering the fire plan.
• Work in collaboration with the Senior Manager, Maintenance and Capital Asset Management and the community teams on approved capital projects.
• Ensure the site building services and maintenance teams are recording information on the operation, maintenance and repair of equipment and systems in Worxhub and where necessary permanent logs, records and files.
• Maintains current knowledge of facility policies and procedures and ensure employee compliance with same.
• Review all communities Building Management systems (set up weekly review, educate site teams how to make daily assessments)
• Review energy consumption reports/utility reports and provide possible solutions that could result in savings
• Assist with sourcing solutions for companywide requirements to comply with regulation or directions from regulatory bodies
• Review with the Senior Manager, Maintenance and Capital Asset Management on all communities maintenance spending with the purpose to identify actions to share with other sites that have worked to contain costs; and to assist a site(s) to take actions to correct cost escalation.
• Perform other related duties as required.

Qualification & Experience

• Level 4 Power Engineer or other relevant professional designation or verified experience commensurate with ability to oversee all building operations.
• Full understanding of building plumbing, including ability to read and understand mechanical drawings.
• Full understanding of building Electrical systems, including ability to read and understand electrical drawings and schematics.
• Full understanding of Carpentry and building design, including ability to read and understand Architectural and structural drawings.
• High level of organizational and customer service skills.
• Demonstrate a thorough understanding of first aid and emergency procedures.
• Demonstrate an understanding of building facility safety in accordance with all WCB regulations.
• WHMIS Training.
• Be available to work shift work, occasional odd hours, and to take "on-call" response roll during "off' hours.
• Current WCB Level 1 First Aid or higher and Basic Rescuer CPR·C.
• Ability to communicate effectively both verbally and in writing.
• Ability to train personnel in the safe operation of equipment required in maintenance of buildings.
• Team player, conscientious of impact of interactions with residents, team members and volunteers as well as site leadership.
• Must be in good health, well-groomed, can be capable of bending, stooping, heavy lifting and walking.

Conditions of Employment 

• Clear Police Information Check 
• Clear Vulnerable Sector Check