Maintenance Support Coordinator

The Maintenance Support Coordinator is a vital link in GFL’s operational chain, responsible for providing high-level administrative and system support within the M5 platform. This role ensures the integrity of our fleet and facility data, streamlines cross-functional coordination, and supports operational efficiency through meticulous data management and reporting. The ideal candidate is a proactive problem-solver who thrives in a fast-paced environment and possesses the technical aptitude to manage complex ERP workflows.

 

Key Responsibilities and Duties

• System Administration: Provide daily administrative support within the M5 system, including meticulous data entry, asset updates, and maintenance record management.

• Data Integrity: Audit and maintain the accuracy of maintenance contracts, billing information, and operational records to ensure seamless financial and fleet reporting.

• Reporting & Analytics: Generate routine and ad hoc reports to assist Finance, Operations, and Leadership teams in making data-driven decisions.

• Issue Resolution: Investigate and reconcile discrepancies within system data; troubleshoot basic M5 process issues and escalate technical concerns to IT when necessary.

• Documentation: Create and maintain organized documentation for maintenance processes, system updates, and standard operating procedures (SOPs).

• Onboarding Support: Assist in training team members on M5-related workflows to ensure standardized system usage across the department.

• Process Improvement: Proactively identify opportunities to enhance reporting accuracy, streamline workflows, and improve overall departmental efficiency.

Knowledge, Skills, and Competencies

• Detail-Oriented: A high level of accuracy and a "sharp eye" for catching data inconsistencies.

• Technical Proficiency: Advanced skills in Microsoft Office Suite (Excel is a must); ability to quickly master internal ERP platforms.

• Problem-Solving: Strong analytical skills with the ability to investigate root causes of system errors.

• Organizational Prowess: Exceptional time-management skills and the ability to juggle multiple priorities without missing a beat.

• Communication: Effective verbal and written communication skills for collaborating with diverse internal teams.

• Professionalism: High level of discretion when handling sensitive financial or operational data.

Qualifications and Requirements

• Experience: 1–3 years of experience in maintenance coordination, operations support, finance, or system administration.

• Education: Post-secondary education in Business Administration, Finance, or a related field is considered a strong asset.

• System Knowledge: Prior experience with M5 or similar ERP/maintenance management software is highly preferred.

• Excel Skills: Intermediate proficiency required (e.g., VLOOKUPs, pivot tables, data sorting).

• Independence: Proven ability to work autonomously with minimal supervision while meeting strict deadlines.

 

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

 

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.