Manager, BI & Reporting

Job Summary

The Manager, Business Intelligence & Reporting is responsible for designing and delivering Commercial reporting architecture, data strategy & governance, visualization and reporting.  

This person will work with IT to align database architecture with evolving business needs, applying sound database management principles and developing robust processes for extracting, transforming, and standardizing data from multiple sources. They must also develop and maintain processes for retrieving, standardizing, and loading data in an accurate and timely manner into relevant database tables. The role is responsible for modernizing data management and reporting processes, by leveraging best practices  and emerging technologies, including Databricks. They will architect scalable data structures that enable integrated reporting across multiple lines of business through a single, consistent reporting framework.

The Manager, Business Intelligence & Reporting will be organizing,overseeing, and executing Business Intelligence reporting needs of the Canadian Commercial organization, providing insights and time savings to a variety of Commercial stakeholders through high‑quality data visualization, reporting, and analytics. This role partners closely with cross‑functional stakeholders to understand business requirements and translate them into scalable BI solutions, primarily using Power BI and modern analytics tools. They are further responsible for ensuring that all reports, applications, and tools provided to the business are using correct and consistent data sources.

In addition to enabling data‑driven decision‑making, this role supports commercial IBP, budgeting and performance calculation processes by maintaining data and providing reporting related to budget, targets, and performance. They will take ownership of supplying supporting data for these key processes, working with deliverable owners to ensure deliverables can be provided accurately and on time for each cycle.

They will utilize best practices of Organizational Change Management to guide all rollout plans of new technology and processes. As a Manager, they should take on a leadership role within the team, training on processes, and sharing knowledge and best methods as widely as possible

Job Responsibilities

Business Intelligence:

• Responsible for executing or overseeing ad hoc reporting and analysis as required by cross-functional teams with Apotex Canada Commercial, or areas impacting Apotex Canada Commercial, and as prioritized within Commercial Excellence deliverables


• Lead development of Qlik applications for Apotex Canada Commercial teams


• Reponsible for developing and maintaining Data Sourcing standards to be used across all tools, applications, and reports delivered by Commercial Excellence team


• Lead cross-functional project teams to gather, understand, and execute requirements to maximize efficiency within the Commercial organization


• Liaise with GIS on cross functional projects, develop priorities given limited resources and ensure alignment of all teams to achieve goals


• Liaise with users and GIS to troubleshoot issues with active Qlik apps owned by Commercial Excellence


• Develop and maintain Data Source matrix, defining best practices for sourcing data used in Commercial Excellence reporting, applications, and tools


• Ensures that all tools, applications, and reports provided by Commercial Excellence team adhere to defined Data Sourcing standards


• Responsible for ensuring quality of reporting being provided by GBS Commercial team


• Build and maintain reporting on SLAs for deliverables of GBS Commercial team


• Provide guidance on BI initiatives being executed by Analyst & Consultant roles withing Commercial Excellence team


• Role should provide actionable insights and/or time-saving reporting efficiencies each year

IBP Reporting:

• Oversee and execute Commercial IBP reporting and processes, taking a leadership role within the Commercial Excellence team in this area


• Work with Analyst, Commercial Excellence on any troubleshooting and development required for IBP reporting processes


• Ensures deliverables are supplied accurately and on time for each IBP cycle

Compensation Reporting:

• Oversee and execute Commercial budgeting and compensation reporting and processes, taking a leadership role within the Commercial Excellence team in this area


• Build and manage a central database for Apotex Canada budgeting


• Build and manage a Sales Rep Compensation database that will generate monthly reports and variance analysis


• Work with Consultant, Reporting & CRM on any troubleshooting and development required for compensation reporting processes


• Ensures deliverables are supplied accurately and on time for each compensation cycle

General:

• Develop process automation to drive efficiency for all teams within Apotex Canada Commercial


• Utilize best practices of Organizational Change Management to roll out new tools, applications and processes to stakeholders


• Build and deliver training plans for all tools, applications, and processes delivered to stakeholders


• Ensure deliverables provide a simple, repeatable, output with minimal intervention by Commercial Excellence team


• Support, as needed, any existing tools and processes owned by Commercial Excellence


• Utilize open, honest, two-way communication to build trust-based relationships with employees, business partners and direct leader while continuously improving leadership capabilities by personally seeking feedback and development


• Create a culture which values trust and provides the opportunity for Employee development and growth in pursuit of our purpose and demonstrating our core Values – Collaboration, Courage, Perseverance and Passion


• All other duties as assigned

Job Requirements

Education

• University degree: Business, Engineering, Science, Mathematics, Computer Sciences preferred

Knowledge, Skills and Abilities

• Proficiency in SQL, Python, VBA, and other development tools as well as Qlik or Tableau.  Knowledge of machine learning an asset.


• Proficiency with ETL processes and automation in a SQL environment


• Proficiency with SQL Integration Services (SSIS)


• High level of proficiency in all MS Office applications, including Excel and Access


• Previous experience in SAP or an ERP system


• Knowledge of statistical procedures and applied data validation


• Excellent written and verbal communication skills


• Ability to work with all levels within the organization

Experience

• Extensive experience in the Canadian Pharmaceutical industry working with pharmaceutical data systems and conducting extensive focused analytics.


• Experience working with pharmaceutical leadership to understand the Canadian market environment and advance corporate goals.


• Experience in performance analytics