Manager, Community Wellness

Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.

The Manager, Community Wellness is responsible for overseeing end-to-end operational functions that support effective program delivery and strategic alignment. The role leads efforts to create a positive, inclusive work culture, while promoting continuous improvement, operational efficiency, and alignment with the Universities Strategic Framework.  A key contributor to program success, this position ensures operational excellence through sound project management, resource planning, and data-driven decision-making.

• The Wellness Manager provides strategic leadership and operational oversight for wellness programming that fosters the multi-dimensional well-being of students at the university.
• Development, implementation, and evaluation of health promotion initiatives, including prevention strategies that address mental, physical, and emotional health.
• Working collaboratively with internal and external partners, the Wellness Manager leads a highly diverse team and ensures services are inclusive, accessible, evidence-informed, student-centered, and aligned with institutional priorities.

Project and Team Management

• Manage recruitment, onboarding, and off boarding of staff, volunteers, and practicum students in compliance with organizational policies.
• Responsible for leadership, strategic advice, and direction of NASA staff within the unit.
• Responsible for all performance management and disciplinary action up to and including termination for all NASA staff.
• Established clear performance expectations of staff, measures performance regularly and recognizes achievement.  Evaluates employee performance, and holds staff accountable for meeting performance objectives.
• Designs and implements solutions to operational challenges. Makes continuous improvements to services, programs or operations to increase performance and deliver results.
• Supervise staff and program teams, ensuring alignment with program goals and performance expectations.
• Foster a positive and inclusive team culture that encourages collaboration, engagement, and shared ownership of outcomes.
• Serve as the primary point of contact for team-related concerns, resolving challenges and facilitating effective solutions.
• Coach staff in proactive problem-solving, risk mitigation, and conflict resolution.
• Provides operational oversight of unit resources, advocates for additional resources as required.

Program Oversight and Strategic Alignment

• Lead the implementation of a campus-wide wellness strategy in alignment with the university's strategic plans and student experience priorities.
• Oversee the successful planning, delivery, and monitoring of multiple programs in alignment with organizational goals.
• Operationalize the Strategic Framework and Impact Measurement initiatives across relevant program areas.
• Identify emerging health and wellness trends to drive continuous improvement and adapt services accordingly.
• Participate in strategic planning discussions to help shape long-term program objectives.
• Oversees the implementation, and evaluations of the units strategic goals ensuring continuous alignment with SSE and University strategic direction.
• Ensures that team projects and programming align with identified strategic priorities and objectives.

Resource and Financial Management

• Manage staff and program resources to ensure optimal capacity utilization and financial accountability.
• Monitor and forecast staffing and operational resource needs across all programs.
• Develop tools and systems for resource tracking, planning, and reporting.

Data Analysis and Reporting

• Collect, analyze, and interpret data to identify trends, risks, and areas for improvement.
• Prepare and deliver regular reports to leadership that include key insights, metrics, and actionable recommendations.
• Support data-informed planning and strategic decision-making by embedding analysis into program operations.

Strategic Collaboration and Leadership Support

• Collaborate with leadership to implement strategies that support organizational goals and continuous improvement.

• Post-secondary degree in Business Administration, Nonprofit Sector, Social Sciences, Health Sciences, or a related field.
• Minimum 5 years of progressive experience in program operations, including team leadership and project management.
• Experience in a nonprofit, education, or human services environment is considered an asset.
• Understanding of human resources practices including recruitment, onboarding, and employee engagement.
• Familiarity with nonprofit or program-based operational management, including budgeting and resource planning.
• Knowledge of project management methodologies and continuous improvement principles.
• Strong knowledge of equity-informed, trauma-informed, person-centred and culturally responsive approaches to wellness.
• Understanding of data analytics for program evaluation and performance measurement.
• Strong leadership and supervisory skills with experience in team development.
• Excellent organizational, planning, and prioritization skills with a focus on operational excellence.
• Advanced communication skills, both verbal and written, to engage internal and external stakeholders.
• Proficient in developing and using systems for resource management and data tracking.
• High emotional intelligence and conflict resolution skills.
• Ability to think strategically while managing day-to-day operations.
• Ability to build and maintain strong collaborative relationships.
• Ability to adapt in a dynamic, fast-paced environment.
• Ability to interpret data and use insights to drive program and organizational improvement.

Application Instructions

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This position has a comprehensive benefits package and an annual salary range of $75,585 to $125,973.

The terms and conditions of this appointment are governed by Schedule F of the collective agreement between the Board of Governors of the University of Alberta and the Association of Academic Staff of the University of Alberta.