Manager, Data Analytics and Reporting

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Our people are our greatest investments.  

Be the light tohelp uskeep our customers connected.If you are interested in a career and not just a position,Tampa Electricis the place to be!Tampa Electric offers competitive pay, acomprehensivebenefitspackageand opportunities for growth and development in a friendly and professional work environment.We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company. 

We’re honored to serve approximately 780,000 customers across West Central Floridaand safely providethem with clean, affordable and reliable electricity. We’ve been doing it formore than 100 years, and there’s so much more ahead. 

Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutionsallwhile keepingtop-notchcustomer service at the center of all we do. 

Power up a career with us.  Our people are our greatest investments. 

Be the light to help us keep our customers connected. If you are interested in a career and not just a position,  Tampa Electric   is the place to be! Tampa Electric offers competitive pay, a comprehensive benefits package and opportunities for growth and development in a friendly and professional work environment. We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company.

We’re honored to serve approximately 780,000 customers across West Central Florida and safely provide them with clean, affordable and reliable electricity. We’ve been doing it for more than 100 years, and there’s so much more ahead.

Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutions all while keeping top-notch customer service at the center of all we do. 

Tampa Electric  is a subsidiary of Emera Inc., a family of energy companies which alsoincludes TECO Peoples Gas and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available in all of these locations. 

TITLE: Mgr Data Analytics and Reporting
REPORTS TO: Director, OT Data Analytics and Strategy
COMPANY: Tampa Electric Company
DEPARTMENT: Advanced Digital Solutions

POSITION CONCEPT
The Mgr Data Analytics and Reporting leads a team providing enterprise data, analytics, and reporting solutions. Establishes and refines data strategies in collaboration with architects and product owners and promotes strategies to business partners. Oversees the team delivering advanced analytics solutions using both on-premises and cloud platforms, enhances digitization and business transformation. Provides leadership for data driven analytics and deploys toolsets across traditional and agile development activities.

PRIMARY DUTIES AND RESPONSIBILITIES 
1. Establish and lead the direction of the data, analytics, and reporting strategy involving collaboration with architects, product owners and support team members to bring big data projects from discovery phases into production. Manages all aspects of delivery (designing, building, pricing, and enhancing the service), and cost recovery. (30%)

2. Manages resources and budget levels to meet strategic objectives and operational needs. Recommends and/or approves employment decisions (e.g., hiring, promotion, appropriate pay, rewards/recognition, succession planning, and termination). Manages employee performance and provides performance feedback to matrixed report’s performance coach. Establishes performance expectations and goals aligned with Company objectives, policies, and procedures. Manages, trains, and develops staff by providing timely feedback, coaching and support. (20%)

3. Consolidates and assesses performance metrics reports across service providers and develops recommendations for cross service providers’ improvements. (20%)

4. Develops and maintains contractual agreements and performance management best practices and mechanisms (for example – SOWs, SLAs, etc.). (10%)

5. Partners with the business and other operational towers within OT and IT (Infrastructure, Security, Service Integration, etc.) and with management from other organizations (Cyber Security, IT Risk and Compliance, etc.). Collaborates with the enterprise architecture team to ensure that the data management principles and governance are aligned to the strategy. (10%)

6. Demonstrates Company values through decisions and actions. Promotes the Company’s safety culture to ensure a safe work environment. Performs other duties and responsibilities as assigned. (10%)

RELATIONSHIPS

Internal: Interacts with all levels of management.

External: External relationships with vendors, contractors, and other companies in the utility and technology industries.

QUALIFICATIONS 

Education/Training:

Required: Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or related field

Preferred: Advanced degree in Business Administration or related field 

Related Experience:

Required: 8 years of direct work experience performing the Duties & Responsibilities of this position.

Preferred: SAP Experience including full end to end project lifecycle in Gas or Electric utility implementations. Experience in providing support for SAP ERP Solutions (ECC: FI/CO, MM, HR/PY, WAM) or IS-U Customer Care & Billing Solutions experience highly desirable.
Experience and general knowledge of the Azure platform.

Supervisory Experience:

Required: 3 years of experience supervising, managing, and/or leading a technical staff.

Knowledge/Skills/Abilities:

Required:
• Strong knowledge of Business Intelligence, Data Warehousing and Big Data concepts.
• Extensive experience in end-to-end information delivery with data warehousing, data modeling, data integration (ETL), data profiling, advance analytics, and business intelligence.
• Excellent project management, organization, and team collaboration skills.
• Excellent facilitation, collaboration, negotiation, and presentation skills.
• Ability to anticipate risks and devise solutions in the moment.
• Strong team leadership skills.
• Strong oral and written communication skills and must be customer focused to understand and appropriately respond to business partner needs, including the ability to translate technical language into clear business language.
• Must demonstrate the ability to integrate work across relevant areas, develop the business and services to enhance customer satisfaction and productivity, manage risks appropriately, manage information, and provide exceptional service to internal and external customers.
• Must demonstrate effective, decision making, results delivery, team building, and the ability to stay current with relevant technology and innovation.
• Must demonstrate strong ethics, interpersonal skills, and the ability to effectively manage stress and engage in continuous learning.
• Proficient with Microsoft Office Suite.
• Must demonstrate the ability to work using the Agile Methodology.
• Drives continuous process improvement for SDLC, maintenance, application support, and Information Technology architecture. 

#LI-SAC

TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!