Manager, I&IT Project Management Office

Portfolio Management & Performance Reporting

• Oversee governance, risk, and compliance for projects and programs

• Define and track KPIs, dashboards, and performance reports

• Defines, documents, reports upon and evolves key performance indicators (KPIs) aimed at measuring and monitoring the I&IT business unit 

• Align with the Metrolinx wide Governance to build, roll out and change manage I&IT wide PMO processes in industry standard tools such as Asana and Microsoft Power Automate

• Lead Power BI dashboard creation and enterprise reporting deliverables.

• Monitor budgets, financials, and business benefits realization.

  • Manage project portfolio (approx. $100M–$150M) and prioritize initiatives.

  • Executes on the I&IT Delivery framework, governing projects to the artifacts, processes and mandatory requirements.

  • Coordinate capital funding submissions and procurement activities.

Leadership / Management

• Manages the development, enhancements and governance of IT Project Delivery Framework across the division

• Drive PMO frameworks, processes, and continuous improvement initiatives.

• Aids the readiness process of capital funding submission requests to the Investment Panel

• Tracks, monitors and reports on timing of capital investment submissions 

• Lead teams, provide direction, and manage performance outcomes.

• Collaborate with stakeholders, executives, and cross-functional teams.

   

Communications & People Change Management

• Coordinates reporting updates with Delivery teams to ensure optimal use of time when reporting project status to Leadership.

   

Customer/Stakeholder

• Collaborate with Director, I&IT PMO and the I&IT Leadership team while providing support, advice and expertise in planning and execution of I&IT activities.

Financial Stewardship

• Provides guidance, approvals and support to Senior Program Management regarding the planned budgets and business case for Technology products and services (including participation in project board meetings) for alignment to I&IT and business strategies and priorities.

   

People Leadership

• Provides creative thought leadership with input from others to develop and deploy a strategic vision; connects and aligns projects with strategic enterprise goals; demonstrates leadership and core competencies at a high level of development and is an exemplary model of living the Metrolinx Values and Code of Ethics.

Qualification:

• Degree in Business Administration, Information Systems, or related field (MBA is an asset)

• Accounting designation is considered an asset (CPA, CMA, CA)

• Asana, Power BI, Power Automate, Project Management Professional (PMP) or PRINCE2, Agile certification (Agile Certified Professional, Certified Scrum Product Owner) ITIL Foundations Certified Product Manager and PROSCI certification are assets

   

Experience

• Demonstrated years’ experience in IT/business planning, Project Management Office and 5+ demonstrated management and governance of large, complex portfolios or programs

• Strong knowledge of project management, governance, and financial management.

   

Technical Competencies: 

• Understands key financial processes / concepts such as business planning, budgeting, financial modeling, ROI development, value for money analysis and multi-year financial forecasting

• Project management principles and practices, including budget and schedule controls, to lead and direct cross functional teams and consultants engaged in simultaneous projects (i.e. development, project progress) and monitor project activities for adherence to timelines, budgets, and project performance objectives

• Advanced Power BI, Excel, and data visualization skills.

• Strong analytical, reporting, and KPI development capabilities.

• Leadership experience managing teams and cross-functional stakeholders.

• Excellent communication, presentation, and stakeholder management skills.

• Strong attention to detail, problem-solving ability, and self-starter mindset.

• Demonstrated hands-on experience related to business analysis and configuration of industry standard tools such as Asana, Microsoft Power BI and Microsoft Power Automate.