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Manager, Investor Experience

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Job Description - Manager, Investor Experience

Job Description  


Calgary Economic Development (CED) is an opportunity-maker, helping to spark and fuel Calgary’s growth.  Our mandate is to position Calgary for long term economic success, through the expansion, retention and attraction of companies, capital and talent. We offer a wealth of information to help everyone succeed and we tirelessly promote Calgary, in Canada and around the world. We are passionate about our role in shaping and sharing Calgary’s story, a place of blue sky thinking and unexpected opportunities.  


 


Job Summary 


The Manager, Investor Experience, working in collaboration with the Investor Experience and Business Development teams, under guidance from the Director, Real Estate and Investor Experience, is focused on triaging and executing bespoke client service and leading local and inbound investor/company events for the overall purpose of attracting companies, capital and talent. 
 


This is a full-time permanent position  


 


Key Responsibilities 


Investor/ Company Relationship Management 



  • Support the enhancement of Investor Experience service offering for Business Development clients.  



  • Manage the investor/company/ client relationship, lead team to establish timely touchpoints, actions and follow ups.  



  • Manage the planning and delivery of bespoke client services across multiple sectors.  



  • Provide direction to the team on what service support is  within a specific timeframe. 



  • Develops detailed project plans and workback schedules.  


 


Event Management 



  • Plan events in consultation with relevant stakeholders and ensure regular communication between the Investor Experience and Business Development teams. 



  • Manage inbound investor/company/ client focused visits, events and activations.   



  • Oversee all event logistics including venue, programming, AV, F&B, client gifts, marketing collateral, etc.  



  • Work with the communications team to obtain social and communications support, including speech and presentations. 



  • Evaluate the success of events by tracking information, performing analysis and connecting with internal and external clients. 


 


Investor/ Company Services Delivery & Development 



  • Work with co-agencies of the City of Calgary and with partner organizations to ensure alignment, leverage solutions and avoid duplication of efforts.  



  • In harmonisation with the team, develop a local and international network of private, public, and government stakeholders to assist with all aspects of the FDI strategy (e.g. Trade Commissioner Service (TCS), City of Calgary, etc.).  



  • Build strategic partnerships with local business leaders and other key stakeholders to gather the best possible corporate market intelligence.  



  • Support market development programs to profile Calgary's unique value proposition to key global markets.  



  • Support the creation and delivery of special projects designed to advance the industries and to engage/recruit local companies.  



  • Highlight business success stories and industry developments to be communicated to key clients via Calgary Economic Development marketing initiatives.  



  • Compile business intelligence and other available data for enhanced investment and business expansion into Calgary.  



  • Stay current with local, national, and international industry trends.  



  • Network with others, providing referrals to industry/government contacts and reciprocating introductions with partners/industry executives.  



  • Investigate the prospects of new and emerging sectors and subsectors in the Calgary ecosystem that may generate significant investment opportunities.  



  • Participate in the creation of investor experience plans centered around strengthening the industry value proposition, enhancing local talent pool, and deepening the sales pipeline. 


 


Let’s Talk About You 


You are a proactive, relationship focused professional who creates great experiences and works well with people at all levels. You manage projects and events with strong organization and attention to detail, keeping things moving smoothly even when there’s a lot happening at once. 


 


You’re curious about Calgary’s growth and love turning ideas and insights into action. Confident, collaborative, and easy to work with, you communicate clearly and bring positive energy to every interaction. You care about the city and are excited to contribute to its economic future. 


 


Education 


Undergraduate degree in Economics, Business, Social Science, CommunicationsMarketing or a related field. 


 


Experience 


Minimum 5 years of experience in Business Administration, Management, Commerce or Economic Development. 
 


Project Management and event planning experience would be an asset.  


 


Key Competencies  



  • Experience working with diverse business stakeholders, event partners and government officials. 



  • Demonstrated ability to establish priorities for own workload based upon need for immediate action, work objectives and schedules requiring independent judgment. 



  • Experience working effectively in a fast-paced environment and during stressful periods, while maintaining a composed disposition. 



  • Detail-focused and strong project, event, and budget management skills. 



  • Teamwork – collaborate, lead and motivate a small team. 



  • Action Oriented – ability to efficiently manage their time and handle multiple tasks at any given time. 



  • Detail-Oriented – Demonstrates a strong attention to detail and possesses the ability to consider how individual tasks may impact related activities or outcomes. 


  


What's In It For You? 


CED offers more than a competitive base salary to our employees. We have a comprehensive benefit plan that includes 100% employer paid benefit premiums, RRSP’s, a health care spending account, and a generous vacation and flex time policy. We are committed to our employee’s mental health and offer resilience training with Headversity, free counselling with an EAP program, in addition to paramedical coverage through our medical benefits plan. 


 


CED encourages and supports life-long learning and professional development. Employees are encouraged to access up to $2500 per year of funded professional development training opportunities. If you are looking for purpose driven work and are interested in joining us on our mission to diversify Calgary’s economy, we invite you to apply.  


 


EDI Commitment Statement 


Calgary Economic Development celebrates diversity and is committed to advancing Equity, Diversity, and Inclusion (EDI). Through EDI, we create a path to success for all our employees, where they have equal opportunity for advancement, have the voice to contribute to our collective growth and development and work in an inclusive environment. 


 


We strongly believe in accessibility in the work we do and welcome requests to make the hiring process as accessible as possible. Accommodations are available for candidates on request during all aspects of the selection process. Please advise at any point and we will do our best to work with you to meet your needs.  


 


Calgary Economic Development adheres to the Alberta Human Rights Code. We encourage applications from Indigenous peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. Please be aware that Calgary Economic Development is committed to having a safe work environment.  


 


To Apply 


Interested candidates should submit their cover letter and resume in confidence to: calgaryeconomic.bamboohr.com/careers by 3:00pm, April 14, 2026.


 


We thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.  


 

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