Manager Liquor Store

Ready to Make an impact?

The Store Manager is responsible for providing and communicating the strategic direction and vision for the store. Managing all facets of store operations, the Store Manager will ensure operational excellence in retail merchandising, inventory management, and customer relations. They will coach and develop the store team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market while achieving budgeted financial results.

Here’s where you’ll be focusing:

People Leadership

• Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment.


• Act as a role model, coaching/mentoring employees to support outstanding customer service.


• Recruit, interview, hire, and train staff.


• Lead team meetings through communication and sharing of new programs, policies and product knowledge.


• Conduct individual performance reviews on a timely basis that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.


• Create and maintain employee work schedules including hours of work, work assignments, training, vacations and paid time off, along with the ability to react to last minute decisions regarding coverage for absenteeism, and overtime scheduling.


• Counsel, discipline and/or terminate employees using Sobeys progressive discipline policy with the assistance of the ASM, Director of Operations and Human Resources.

Customer Offering

• Create a shopping experience that engages your customers in a way that enhances loyalty, sales, and profit.


• Understand and respond to local market needs and competition.


• Ensure superior execution of the retail commercial program and provide feedback and recommendations to appropriate parties.


• Role model, coach, and reinforce customer service expectations on a daily basis for all staff.


• Ensure community presence by working with store management and community partners to host/ support community events.

Policy/ Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered.


• Ensure that Occupational Heath & Safety, Saskatchewan Gaming and Liquor Association, and other regulatory requirements and procedures are implemented and maintained.

Financial

• Participate with local store marketing to identify and capitalize on opportunities within the store/ market.


• Respond to ensure efficient operation of the business to achieve all financial targets and deliver on budgeted KPI’s.

Employee Engagement

• Foster a culture of engagement throughout the team and work towards making Sobeys Liquor the best place to work.

What you have to offer:

• High School Diploma or equivalent


• Three to five years experience in a manager level or supervisory role


• Above average communication skills (both oral and written)


• Full knowledge of retail operations and skills


• Proficient in use of Microsoft Office Suite


• Willingness to work flexible hours as required by the needs of the business