Manager of Physical and Digital Infrastructure

Internal/External Employment Opportunity

Position: Manager of Physical and Digital Infrastructure

Component/Team: Corporate

Status: Permanent, 1.0 FTE Full-Time (35 hours per week)

Salary Scale: $91,819 - $110,638 annualized salary plus benefits

Work Location: On-Site at 221 Nelson Street

Vacancy Status: This posting is for an existing vacancy

Start Date: Immediately

APPLICATION DEADLINE: February 19, 2026 at 4:00 p.m.

Position Summary

The Manager of Physical and Digital Infrastructure is responsible for overseeing the organization’s technology environment and property operations in a hybrid managed services model. This role ensures that both IT services and building facilities operate reliably, securely, and cost-effectively to support the organization’s strategic goals. The Manager leads vendor partnerships, supervises internal support staff, and oversees infrastructure and physical plant maintenance, repairs, and capital projects.

Role

The Manager of Physical and Digital Infrastructure is responsible for overseeing the organization’s technology environment and property operations in a hybrid managed services model. This role ensures that both IT services and building facilities operate reliably, securely, and cost-effectively to support the organization’s strategic goals. The Manager leads vendor partnerships, supervises internal support staff, and oversees building maintenance, repairs, and capital projects.

As a member of the Management Team, the Manager of Physical and Digital Infrastructure collaborates with the other members of the team to ensure that the Centre is managed effectively within the policy and planning direction established by the Board of Directors.

Reporting Relationship: 

The Manger of Physical and Digital Infrastructure is directly accountable to the Director of Corporate Services for the implementation of their duties.

Skills, Education and Experience:

Requirements for this position include:

Education and Language

• Baccalaureate degree in business administration, public administration, health administration or other comparable field.
• Under the Centre’s designation to provide French Language Services, this position is not designated.

Qualifications

• 5+ years of management experience in IT, facilities management, or operations.
• Strong background in vendor management, service delivery, and budgeting.
• Familiarity with IT governance, cloud environments, and compliance standards.
• Experience in facilities management, maintenance, and vendor contract oversight.
• Excellent leadership, negotiation, and communication skills.
• Project management and change management expertise.

Strategic Leadership

• Align both Physical and Digital infrastructure services with organizational goals and future growth.
• Serve as a business partner to leadership, providing data-driven recommendations for IT and facilities investments.
• Drive continuous improvement and innovation in workplace technology and property management.
• Foster a service-focused culture, ensuring both IT and facilities deliver high-quality employee experiences.

Sandy Hill Community Health Centre offers employees and excellent benefits package which includes 4 weeks holiday (pro-rated to status) in addition to a Pension Plan (Healthcare of Ontario Pension Plan - HOOPP) and excellent group insurance plan.

Conditions of Employment:

Hours of work will be developed in collaboration with the successful candidate to ensure a healthy work-life balance.  A schedule of work will be based on the Centre’s hours of operation and program requirements and may include some evenings.

An offer of employment will be conditional upon the candidate completing a criminal reference check, verification of educational requirement for this position and linguistic profile to the satisfaction of the Sandy Hill Community Health Centre.

Accommodation:

SHCHC will provide accommodation for applicants with disabilities in its recruitment process.

If at any stage in the selection process you require accommodation due to disability, please let us know the nature of the required accommodation.

Artificial Intelligence (AI) Disclaimer:

We value transparency in our hiring process. Please note that artificial intelligence (AI) is not used to screen or evaluate resumes. All applications will be reviewed by qualified human recruiters.

Clients of the Centre are welcome to apply. Should a client become the successful candidate, they will no longer be able to continue receiving services at Sandy Hill Community Health Centre. Assistance will be made available to find an alternative provider.

Only applicants selected for an interview will be contacted. No phone calls please.

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