Number of Applicants
:000+
Select how often (in days) to receive an alert:
Location:
Toronto, ON, CA, M5J 2V5 Calgary, AB, CA Edmonton, AB, CA Vancouver, BC, CA Ottawa, ON, CA
Jobs by Category: Technology Solutions
Job Function: Sales & Professional Services
Status: Full Time
Schedule: Regular
Join our team:
Fully Managed by TELUS offers comprehensive technology solutions to help small and medium businesses thrive in today's digital work environment. At Fully Managed, our brand promise to our customers includes three things: fast, consistent, and reliable IT management and support; proactive cybersecurity measures that protect organizations even before threats arise; and scalable IT solutions designed to support their business goals. Through standardized processes, we work to deliver on these promises consistently and efficiently to ensure our customers are highly satisfied and we have a profitable business.
Our team operates in a dynamic and entrepreneurial setting, providing an excellent opportunity for learning and growth. We attract proactive, data-driven individuals who embrace challenges and value ownership, outcomes, curiosity, persistence, and teamwork.
What we’ll accomplish together:
Our Customer Success team is intensely focused on ensuring that each of our customers feel we are delivering on our brand promise. We bring the best our organization has to offer to each of our customers, and advocate for our customers internally to resolve issues when they do occur. We proactively work to provide service that over-delivers: Fewer business interruptions that require them to call, faster than expected resolution of issues. In Moments of Truth, we aim for a response so exceptional that it makes them even more loyal. We guide our customers on the use of IT so they can more effectively achieve their business goals. We know we are successful when customers offer to provide testimonials and enthusiastically refer us to their network, and when the revenue (and margin) of our customer base grows month over month and customer churn is low and decreasing.
As the Manager of Technical Sales Solutions, you will be leading our team of vCIOs. vCIO is an industry term that stands for Virtual Chief Information Officer. Our vCIOs have peer-to-peer conversations with SMB business owners (CEOs), collaborating on how their IT roadmap can support their business objectives. Customers tell us repeatedly that vCIO service is one of the things they most value in their partnership with Fully Managed.
What you bring:
Great-to-haves:
Performance Bonus or Sales Incentive Plan: $40,000-60,000
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.
5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications
6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Share this job with your friends
Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.