Manager, Transit Business Services and Planning

Position Type:

Closing Date:

Salary/Wage Range:

Working for the City of Burlington

A great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you to learn and grow.

We don't just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a great pension and benefits package, as well as programs to foster innovation and leadership.

Type of Vacancy

Existing Vacancy

Hours of Work

35 hours per week

Department

Transit

Location

This position is eligible for a hybrid work model. When attending an event or meeting in person, your primary office location will be based out of Burlington Transit Headquarters (3332 Harvester Road) Work location is subject to change at the discretion of the City due to operational demands. Effective September 2027, this role will be required to be on site 50% of the time each month.

Position Overview

Reporting to the Director, Transit, this position is responsible for the management and delivery of Transit business services including budgeting and fare strategies as well as planning, and scheduling.  

Responsibilities

• Provide day-to-day supervision of a small team, including coaching, guidance and support for excellence in daily operations.

• Develop monthly and yearly work plans, provide strategic direction as directed by the Horizon 2050 and the Transit 5-year business plan.  

• Participate in the development of Transit operating and capital budgets. Prepare reports and conduct ongoing financial analysis.  

• Prepare applications for senior government funding opportunities and ensure reporting of projects to senior government.  

• Oversee the collection and deposit of Transit revenues, including audits of fare system.  

• Oversee coordination of Transit contracts including advertising, transit consulting, fare systems, technology, and property access agreements.  

• Oversee Transit technology projects to ensure onboard systems and applications are implemented within BDS (IT) project management standards.  

• Monitor and review existing business processes to identify efficiencies in tools and technologies. 

• Oversee transit planning and scheduling to ensure transit routes and schedules are planned, implemented, and monitored. 

• Duties and responsibilities are inclusive, but not limited to the above. 

Requirements

• Completion of a University degree in Business Administration, Accounting, Finance, Planning or related field.  

• 4-7 years of related experience in government or transit operations or a combination of education and related experience. 

• Project management, change management, and/or Lean Six Sigma Certifications are considered an asset.  

• Experience and working knowledge of PRESTO would be considered an asset. 

• Strong leadership abilities are required to lead a small team and to progressively guide the transit department in administrative matters.   

• Proven ability to develop relationships internally at the City of Burlington and externally with neighboring municipalities.   

• Analytical, problem solving and decision making are essential for managing all facets of the current and capital budgets.   

• Advanced knowledge of Microsoft office is required.

Accommodations

In accordance with the Accessibility for Ontarians with Disabilities Act, the City of Burlington accommodates the individual needs of applicants with disabilities within the recruitment process. Please call us at 905-335-7602 or email us at: [email protected] if you require accommodation to ensure your equal participation in the recruitment and selection process.

Note to Applicants:

We thank all those who apply for positions, but only those applicants who are invited for an interview will be contacted.