Marine Service Supervisor

Are you an experienced marine professional with a deep yachting technical background and a passion for leading teams? Our valued client, Ignition Marine, is seeking a Marine Service Supervisor to lead the technical team at our new location. In this critical hands-on role, you will supervise technicians, execute quality control, enforce safety protocols, and coordinate daily work execution. You won't just assign tasks; you will provide hands-on technical guidance, solve complex mechanical challenges, and ensure that every vessel meets Ignition Marine’s world-class standards before delivery.

WHY JOIN IGNITION MARINE SERVICES?
Ignition Marine is an ISO 9001-accredited marine solutions provider based in North Vancouver that delivers comprehensive services for vessels ranging from recreational to commercial ships. Acting as a premier "Pacific Northwest Marine Centre," the company specializes in yacht sales and brokerage while operating a full-service technical department that handles mechanical engine repairs, electrical systems, structural fibreglass fabrication, and complete vessel refits. The broad scope of expertise extends to specialized offerings such as marine repowering, insurance claim repairs, professional skipper services, and canvas fabrication, all supported by a team of certified marine engineers and technicians focused on high-performance quality control.

WHAT YOU WILL DO:
You are the operational anchor on the shop floor. Your technical expertise and oversight ensure that jobs are done safely, efficiently, and to the highest quality.

• Technical Leadership & Supervision: Supervise, mentor, and coach a team of up to 10 technicians throughout the workday. 


• Act as the primary technical point of contact, providing hands-on troubleshooting for engines, electronics, and complex marine systems. 


• Job Preparation & Execution: Conduct daily morning briefings to clarify the scope of work, responsibilities, and safety considerations. 


• Quality Control (QC) & Compliance: Perform comprehensive initial inspections and enforce ongoing quality control using mobile forms, while adhering to and promoting ISO 9001:2015 accreditation standards. 


• Documentation: Ensure all delivery checklists and post-service inspections are completed prior to vessel handover. 


• Scheduling & Coordination: Assist with job scheduling, confirmations, and occasional job publishing. 


• Logistics: Maintain close awareness of delivery dates, splashes, lifts, and sea trials, ensuring technicians are informed of any timeline changes. 


• Health, Safety, and Environment (HSE): Monitor HSE compliance across all activities, identifying hazards, reporting risks, implementing safety procedures, and ensuring the absolute safety of staff and client vessels. 


• Parts & Asset Management: Assess parts availability before starting large projects, immediately report missing or delayed parts, and maintain meticulous shop organization and tool control. 


• Workplace Culture: Foster teamwork, professionalism, and accountability; promote a positive, "no-blame" work environment. 

THE EXPERIENCE, SKILLS, AND COMPETENCIES YOU BRING:
You are a proactive, solution-focused leader who earns the respect of your team because you understand the mechanical realities of the yachting industry. 

• Non-Negotiable Industry Experience: A minimum of 5 years of experience as a Lead or Senior Technician in the yachting industry (service operations) is mandatory; Solid understanding of the service level expectations required for luxury vessels. 


• Technical Mastery: Solid mechanical knowledge and deep technical understanding of yacht marine systems, allowing you to confidently guide technicians through complex challenges. 


• Communication Skills: Strong communication skills (both verbal and written) are required to lead the team effectively, brief management, and document technical reports. 


• Leadership EQ: Proven ability to supervise a team of 10+ staff with strong emotional.  intelligence; You remain calm under pressure, resolve issues collaboratively, and lead with a customer-first mindset. 


• Digital Proficiency: Computer skills are essential. You must be comfortable working with service software scheduling systems, email (Outlook), and digital QC inspection platforms (FastField). 


• Personal Resilience: Personally resilient, with the capacity to demonstrate a growth mindset and commitment to continuous improvement.

WHAT IGNITION MARINE OFFERS:

• Career Impact: Play a pivotal leadership role in a rapidly expanding new location.


• The opportunity to work with a respected and established brand in the marine industry.


• A comprehensive benefits package with 100% company-paid health benefits.


• Holiday shutdown time-off in addition to vacation days.


• A fast-growing, "work hard, play hard" team that values loyalty, harmony, and high performance.


• Industry Exposure: Gain hands-on experience with top-tier brands like MAN, Mercury, Volvo, and Garmin in an ISO 9001:2015 accredited facility.

Commitment to an Equitable and Inclusive Workplace
We are committed to creating a diverse, equitable, and inclusive work environment. We encourage applications from people with relevant technical skills and who come from equity-deserving communities that have been structurally marginalized based on race, religion, nationality, social or ethnic origin, sex, age, disability, sexual orientation, gender identity, and/or expression. 
Accessibility
We strive to ensure that our online application system and recruitment process are accessible to individuals with different abilities, and we have various accommodations available if you need them. If at any point during the application and/or recruitment process you require an accommodation, please do not hesitate to reach out to us at [email protected]