Marketing & CRM Data Analyst

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Job Description - Marketing & CRM Data Analyst

Marketing & CRM Data AnalystCLICK HERE TO APPLY - https://galbraithfamilylaw.com/l/careers/Company Overview:Galbraith Family Law is a dynamic and innovative family law firm with offices in Barrie, Newmarket, Oakville, and St. Catharines. Our mission is to resolve family conflict with heart, and we treat others as we would like to be treated. We are dedicated to providing exceptional service and achieving practical, cost-effective resolutions for our clients. Our team-oriented culture and commitment to excellence make us a top choice for both clients and employees. Position Overview: We are seeking an experienced Marketing & CRM Data Analyst to join our team. This is a hybrid position and the candidate will have the option to work out of our Barrie or Newmarket Office. The ideal candidate will be passionate about marketing strategies and adept at leveraging data analytics from our Customer Relationship Management (CRM) system, Zoho, to drive business growth and client engagement. This role offers an exciting opportunity to shape our firm's marketing initiatives and enhance client relationships through data-driven insights.Key Responsibilities: ·       Marketing Strategy Development: Collaborate with internal teams and external service providers to develop comprehensive marketing strategies aligned with the firm's goals and target audience.·       Website Redevelopment and Maintenance: Oversee the overhaul and continued maintenance of the firm’s website, utilizing third-party services as needed.·       CRM Management: Ensure accurate data collection, organization, and maintenance within the firm's CRM system.·       Data Analysis and Reporting: Analyze CRM data to identify trends and insights, generating reports and actionable recommendations to inform marketing strategies and improve client engagement.·       Campaign Optimization: Monitor and optimize marketing campaigns across various channels (digital, social media, email) based on CRM data analysis to maximize effectiveness and ROI.·       Audience Segmentation: Use CRM data to segment the client database and develop targeted marketing campaigns and personalized communication strategies.·       Graphics and Branding: Assist in the creation and oversight of graphic materials and promotional items.·       Competitive Analysis: Conduct research on competitors' marketing strategies and client engagement tactics, using findings to benchmark performance and identify improvement opportunities.·       Collaboration and Communication: Work with internal teams and external providers to align marketing efforts with business objectives and ensure data integrity within the CRM system.·       Stay Updated: Keep abreast of industry trends, best practices, and emerging technologies related to marketing analytics, CRM systems, and data-driven marketing strategies. Qualifications: ·       Post-secondary education in Marketing, Business Administration, or a related field.·       Proven experience (3+ years) in marketing strategy development and execution, preferably within the legal or professional services industry.·       Strong proficiency in CRM systems (preferably Zoho) and data analysis tools (e.g., Microsoft Excel, Google Analytics).·       Excellent attention to detail, organizational skills, and the ability to prioritize and manage multiple projects simultaneously.·       Strong analytical skills and marketing expertise.·       Innovative and adaptable with strong written and verbal communication skills. Why Join Galbraith Family Law? At Galbraith Family Law, we believe in treating our employees with the same respect and care as we do our clients. Here’s why you should consider joining our team: 1.     Hybrid Work Model: Ability to work from home, as well as out of either our Barrie or Newmarket office.2.     Competitive Compensation: We offer competitive wages, bonus opportunities, health benefits and other perks.3.     Commitment to Excellence: We go above and beyond for our clients and strive for high-quality service.4.     Positive Work Environment: We foster a culture of respect, continuous learning, and work-life balance.5.     Core Values: We value family, community, and friendships, always aiming to treat others as we would like to betreated.6.     Growth Opportunities: We offer opportunities for professional growth and development. Ready to Apply? If this position at Galbraith Family Law sounds like the perfect fit for you, we’d love to hear from you. Please click on this link to apply: https://galbraithfamilylaw.com/l/careers/  Galbraith Family Law Values Diversity - We are an equal opportunity employer and consider applicants for all positions without regard to race, colour, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for a position at Galbraith Family Law, may request such accommodation(s) by sending an email to [email protected]
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