Marketing Operations Manager

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Join the Marketing Operations team and help Samsara evolve its Marketing Technology portfolio in innovative and impactful ways. Your role will focus on run-the-business operations, ensuring our global MarTech stack is stable, optimized, and delivering superior results. You’ll collaborate globally in conjunction with various teams, including Marketing, IT, Engineering, Product Management, and Sales Operations. This position is perfect for those with a passion for systems design, a win-as-a-team mindset, and a desire to impact a rapidly growing organization.

This is a remote position open to candidates residing in Canada.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.


• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.


• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.


• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

In this role, you will: 

• Be a reliable teammate that executes assigned projects and supports standard operational tasks to deliver superior services and systems to the marketing team. 


• Be a proactive problem solver and have good communication as well as project management skills to collaborate across technical and non technical audiences.


• Build clear, "how-to" process documentation for the broader marketing team and facilitate training sessions to ensure resources are being used correctly by end-users.


• Maintain close alignment between the Marketing Operations team and our Strategic Sourcing and Security teammates


• Collaborate with fellow Marketing Operations team members on ad hoc analysis, brainstorming sessions, and projects - one team, one dream!


• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally.

Minimum requirements for the role:

• 3+ years of relevant experience (roles in marketing operations, business systems, sales operations, process improvement, etc. with emphasis on problem solving and execution preferred)


• A strong sense of ownership and bias for action complemented by a passion for process design and delivering a stellar end user experience.


• Eagerness to stay up to date on the latest MarTech news and bring value to the business through the innovative use of technology.

An ideal candidate also has:

• Experience with the following technologies (bonus): Salesforce, Marketo, Iterable, Contentful, Hightouch, Gumloop.


• Experience with project management tools (i.e. Airtable, Jira) to manage operational tickets and projects


• Experience working closely with cross-functional teams (i.e. Procurement, BizTech, Security) to deliver on Marketing needs.