Medical Administrator

Job Brief

Canadian Health Solutions is a growing group of health service companies that develops and provide leading medical and research services. Located in Saint John, NB, Canadian Health

Solutions Inc. is seeking a fulltime Bilingual Medical Administrator who will apply their exceptional organizational and interpersonal skills as a contributing team member of the Medical

Administration including daily in-office support and clinic activities.

Responsibilities

• Be the first person to receive and interact with external clients, customers, vendors, consultants, suppliers, guests and visitors to our office.


• Answer telephones as required, triage inquiries, take messages, send and receive fax and mail as required. Manage the flow of information to any member of our clinical team.


• Open and sort mail and summarize memos that are received before passing the information on to the people you assist.


• Communication and follow-up with pharmacies and other family practices for requested medical information. 


• Transcription (from audio dictation and from printed, written or electronic documents). Including specialist reports, medical-legal reports, recorded meeting minutes, letters and correspondence. 


• Multi-disciplinary medical report assembly and content review, proofing, editing and advanced Word formatting.


• Administration and processing of clinical intake forms, questionnaires, client history, consents and checklists directly with our clients.


• Act as an interpreter within clinical assessments with our specialist consultants.


• Open and close client paper and electronic files, prepare medical charts, scan documents, index medical records, filing and tracking all correspondence relating to these files.


• Use of Microsoft Word, Excel, Outlook, Adobe Acrobat, dictation and transcription software (Express Scribe), and other medical related computer software as required.


• Other clinical projects and client file related work as assigned. 

• Excellent computer skills, Proficiency in Microsoft Office – Outlook, Excel & Word (advanced Word formatting).


• Good organizational and time management The ability to multi-task is critical.


• Strong and effective verbal and written communication skills (spelling, punctuation, grammar). Excellent proof reading, Word editing and formatting skills to ensure process quality assurance. 


• Proficient typing and transcription skills.


• Be able to maintain confidentiality and client discretion at all times.


• Must be a fast learner and open to feedback.


• High level of business maturity in a fast paced, high output practice.


• Team player and an ability to collaborate.


• Positive attitude and the ability to reflect a professional company image.