Medical Office Assistant

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Job Description - Medical Office Assistant

About The Opportunity

Working as an integral part of the Yúustway Health and Wellness Department. Reporting to the Manager Primary Care, the Medical Office Assistant (MOA) provides medical and administrative support to the Primary Care team, supporting the successful operation of the clinic. The incumbent is responsible for patient medical files and collection of personal and health-related patient information, scheduling patients, prepares paperwork for patient appointments, enters into the system, and follows-up as required. Processes patients’ documents, laboratory tests, etc, files result accordingly in patients’ files, and alerts relevant providers. Responsible for ensuring patient files are kept up to date for easy retrieval. Arranges for patients’ scheduled tests, consultations, and referrals and follows-up with external specialists and consultations to ensure patient needs are being met and our providers are kept informed. Protects patients’ files ensuring confidentiality of client's personal information. The position uses superior technical knowledge to track patient data and streamline office proficiency. The incumbent will work out of the Squamish Valley health clinic and, on occasion, the MOA may be required to travel to the North Vancouver Clinic to provide MOA coverage as needed. The incumbent will be vital to the new Squamish Valley clinic setup, inclusive of managing patient intakes and waitlist, and will be supporting the North Shore Clinic (in person and virtually) until the Squamish Valley Clinic is open for full-time hours.

What You Bring

  • Combination of relevant experience, education, and training.
  • Professional, adaptable communication style with strong interpersonal skills and the ability to influence others.
  • High level of attention to detail and ability to create detail-orientated tracking systems.
  • High level of emotional intelligence, patience, and integrity.
  • Maintains composure in high-pressure situations.
  • Able to disseminate complex information to stakeholders in a meaningful way.
  • Resourceful and organized with excellent time management abilities.
  • Able to deliver negative information tactfully and diplomatically when needed. Acts ethically and handles sensitive information with confidentiality.
  • Team-oriented with a positive, approachable attitude.
  •    Salary: $ 59,373 - $ 66,223 annually, plus a comprehensive benefits program

    Why Work With Us

    As a dynamic community organization, we understand the importance of employing enthusiastic and talented people to work together. We know that our future strength and growth is very much dependent on our key resources – our people. With a variety of programs and services, we offer career paths that fit many areas of expertise, backgrounds, and interests. Along with competitive compensation and benefits, we offer excellent training and development opportunities within an environment that values diversity through the respect and appreciation of each person for their individual attributes.

    *Please note selected candidates will be required to complete background checks. If you have concerns regarding any incidents that will be reported on your Criminal Record Check, please let us know in advance to ensure we can work together on a plan that works for the nation and you as the applicant*

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