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Medical Secretary

Job Description - Medical Secretary

The Medical Secretary works in a team environment providing clerical and secretarial support, as well as telephone triaging of patient calls, in accordance to protocol. The Medical Secretary is responsible for ensuring the timely flow and organization of information and correspondence for the physicians, which will include typing research papers, grants, patient-related information and correspondence from handwritten notes and dictation. There may be other duties as assigned. 


Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website. This job posting is for an existing vacancy.

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact Human Resources at 905-521-2100, Ext. 46947 for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note\: the circumstances around an employee's exit will be considered prior to an offer of employment. Proficiency in both Official Languages, French and English, is considered an asset.

If this position is temporary, selection for this position will be as per the outlined Collective Agreements:

Article 30 (k), CUPE Collective Agreement 
Article 10.7 (d), ONA Collective Agreement 
Article 13.01 (b) (ii), OPSEU 273 Collective Agreement 
Article 14.04, OPSEU 209 Collective Agreement 
Article 2.07 and Article 13, PIPSC RT Collective Agreement


Monday to Friday; days

This position is temporary until June 2027. 


The Juravinski Cancer Centre incorporates Medical, Radiation, and Gynecology Oncology, Complex Malignant Hematology and the Supportive Care Programs. Physicians and secretarial staff, along with Pharmacy, Nursing (both primary care and chemotherapeutic), dietitians, social workers and support staff work comprehensively in the care and treatment of the oncology patient.


  • Community College diploma from a recognized two-year Community College or equivalent combination of education and experience.

  • Minimum of five years' secretarial experience. A minimum of 1 year Oncology experience is an asset.

  • Minimum 1 year experience in the telephone triaging of patients

  • Medical Terminology Certificate 1 and 2, which may be subject to testing.

  • Demonstrated proficiency in Word, Excel and Outlook.

  • Proficient keyboarding skills, 60 w.p.m.

  • Ability to transcribe from dictation.

  • Excellent verbal/written communication skills and proficiency in English grammar.

  • Demonstrated interpersonal skills with the ability to effectively handle inquiries from a variety of sources (patients, families and physicians)

  • Excellent organizational skills for prioritizing workload.

  • Demonstrated initiative and ability to work under pressure and meet deadlines.

  • Highly motivated and self-directed.

  • Tact and discretion in dealing with confidential matters.

  • Ability to work independently and identify priorities.

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